I was drawn in by their claim "We print your design directly onto our specially designed protective cases using our patented 3D permanent printing process. The image is EMBEDDED into the case itself and will not peel off or fade; your design stays as brilliant as the day it was printed."
However, the minute I ordered I felt unsure. I wanted to check up on my order and there was no way to do so on their website. It took the better part of a month for the thing to get to me, which I understand is because they send these designs you create to a 3d printer in china and have to wait for not only the printing process but then the avergage low budget shipping, which takes 2-4 weeks.
I was willing to look past all of that, except that when my case finally DID arrive, it did not fit the phone I'd ordered it for. This was no error of mine, it was an error in printing, and I took photographs to show the defects.
I then sent these photographs and my concerns via their online support section, which gave me the ONLY email address I could find - [email protected]
I received a response fairly quickly asking for photographs, but then was ignored for the better part of a month. It has now been almost 3 months since I first submitted my complaints, and nothing has been done. I was promised back at the end of July they were creating another one for me (which is not what I asked for), but have heard literally NOTHING since. I have been reaching out to them fairly regularly for updates, but nada.
DO NOT order from this company. Their product is cheap and poorly manufactured, their shipping is not guaranteed and takes forever, and god forbid you have a problem, because getting a hold of them is hell. Not sure what to do with this hunk of plastic I can't use, but I will keep trying to contact them.
Case Composers Reviews
I was drawn in by their claim "We print your design directly onto our specially designed protective cases using our patented 3D permanent printing process. The image is EMBEDDED into the case itself and will not peel off or fade; your design stays as brilliant as the day it was printed."
However, the minute I ordered I felt unsure. I wanted to check up on my order and there was no way to do so on their website. It took the better part of a month for the thing to get to me, which I understand is because they send these designs you create to a 3d printer in china and have to wait for not only the printing process but then the avergage low budget shipping, which takes 2-4 weeks.
I was willing to look past all of that, except that when my case finally DID arrive, it did not fit the phone I'd ordered it for. This was no error of mine, it was an error in printing, and I took photographs to show the defects.
I then sent these photographs and my concerns via their online support section, which gave me the ONLY email address I could find - [email protected]
I received a response fairly quickly asking for photographs, but then was ignored for the better part of a month. It has now been almost 3 months since I first submitted my complaints, and nothing has been done. I was promised back at the end of July they were creating another one for me (which is not what I asked for), but have heard literally NOTHING since. I have been reaching out to them fairly regularly for updates, but nada.
DO NOT order from this company. Their product is cheap and poorly manufactured, their shipping is not guaranteed and takes forever, and god forbid you have a problem, because getting a hold of them is hell. Not sure what to do with this hunk of plastic I can't use, but I will keep trying to contact them.