My daughter who is a new patient at Cascadia was told that their office would call her and let her know of her next appointment with IHA person. We were painting our house outside and my daughter kept her cell phone in her pocket every day so she would not miss the call. She never got the call and kept her regular 10 a.m. with her new counselor Ashley August 4, 2014. She met with Ashley and Ashley told my daughter since she missed the appointment on 7/31, she would have to make it up with a 2 hours counseling today at 2:30 p.m. -4 p.m.
My daughter explained that she did not know of the 7/31 appointment because no one called her to let her know. Ashley said that was my daughter's fauit. Ashley was punishing my daughter for not knowing about her appointment. Ashley insisted that my daughter show up for this counseling today or would not be seen for another two weeks. It was 92 degrees out today. I had to drive my daughter back to the clinic and wait for her. We do not live close to the clinic.
We arrived at 2:20 p.m. in Plaza two. We waited until 2:38 p.m. before a lady named Andie came out and announced something about Changing something. I looked up and asked if my daughter was on her list for her class. She answered "I don't know". There was a young lady using the phone in the waiting room. She was having a problem with medical paperwork and was asking if the person she was talking to if the paperwork could be faxed. Andie told my daughter "lets go" and both my daughter and Andie left together. The lady on the phone only spoke for 30 seconds or so. You could tell that she was upset and things were not going well. She grabbed her purse and hurried to the group. I heard her knock on the door and Andie opened the door and said "come back next week, you are late". What kind of helpful gro72up meeting is that. First of all, life happens and you go for help with your problems. You are treated terrible and told that everthing is your fault. You get to pay for this service. You get to pay for this sort of treatment. Andie was late..... My daughter and another person in this group kept telling Andie to let her in. The group had not started yet. Andie told my daughter and the other lady that all their problems were their fault.
It was my daughter's fault that no one called her with the appointment date and her fault that she had to be at this meeting. Yes it was a punishment for not being responsible. My daughter is disabled and 53 years old. Both the other women were disabled and older also. I feel so sorry for anyone who thinks they will get help from either one of these people who were hired to help others. Neither one should be paid a dime. To punish people instead of helping. Also, she brought up political conversation.
Angry and discusted with those brats that call themselves counselors at Cascadia. They made me depressed.
Cascadia Behavioral Healthcare Reviews
My daughter who is a new patient at Cascadia was told that their office would call her and let her know of her next appointment with IHA person. We were painting our house outside and my daughter kept her cell phone in her pocket every day so she would not miss the call. She never got the call and kept her regular 10 a.m. with her new counselor Ashley August 4, 2014. She met with Ashley and Ashley told my daughter since she missed the appointment on 7/31, she would have to make it up with a 2 hours counseling today at 2:30 p.m. -4 p.m.
My daughter explained that she did not know of the 7/31 appointment because no one called her to let her know. Ashley said that was my daughter's fauit. Ashley was punishing my daughter for not knowing about her appointment. Ashley insisted that my daughter show up for this counseling today or would not be seen for another two weeks. It was 92 degrees out today. I had to drive my daughter back to the clinic and wait for her. We do not live close to the clinic.
We arrived at 2:20 p.m. in Plaza two. We waited until 2:38 p.m. before a lady named Andie came out and announced something about Changing something. I looked up and asked if my daughter was on her list for her class. She answered "I don't know". There was a young lady using the phone in the waiting room. She was having a problem with medical paperwork and was asking if the person she was talking to if the paperwork could be faxed. Andie told my daughter "lets go" and both my daughter and Andie left together. The lady on the phone only spoke for 30 seconds or so. You could tell that she was upset and things were not going well. She grabbed her purse and hurried to the group. I heard her knock on the door and Andie opened the door and said "come back next week, you are late". What kind of helpful gro72up meeting is that. First of all, life happens and you go for help with your problems. You are treated terrible and told that everthing is your fault. You get to pay for this service. You get to pay for this sort of treatment. Andie was late..... My daughter and another person in this group kept telling Andie to let her in. The group had not started yet. Andie told my daughter and the other lady that all their problems were their fault.
It was my daughter's fault that no one called her with the appointment date and her fault that she had to be at this meeting. Yes it was a punishment for not being responsible. My daughter is disabled and 53 years old. Both the other women were disabled and older also. I feel so sorry for anyone who thinks they will get help from either one of these people who were hired to help others. Neither one should be paid a dime. To punish people instead of helping. Also, she brought up political conversation.
Angry and discusted with those brats that call themselves counselors at Cascadia. They made me depressed.