I purchased two EM900 units from Carvin.com in May/June of 2014. They had faulty receiver packs that would randomly switch to a permanent 'mute' mode. They told me they would send new packs to replace the faulty ones. I trusted the brand and accepted. Six packs later, they still mute. When I called them for support on a return of the in ear units, they claimed they may have found one possibility of why they would get stuck on mute. If I was in close proximity of a cell tower running on the same mhz, it could cause and issue. I do not have any cell towers near me, period. They then said they would not take back the product. Part of their arguement was that they considered it used product now and refused it. Even though the last new packs they sent me were recent. I guess its somewhat my fault that I trusted them. I now have $1000 of worthless product laying around.
Carvin Corporation Reviews
I purchased two EM900 units from Carvin.com in May/June of 2014. They had faulty receiver packs that would randomly switch to a permanent 'mute' mode. They told me they would send new packs to replace the faulty ones. I trusted the brand and accepted. Six packs later, they still mute. When I called them for support on a return of the in ear units, they claimed they may have found one possibility of why they would get stuck on mute. If I was in close proximity of a cell tower running on the same mhz, it could cause and issue. I do not have any cell towers near me, period. They then said they would not take back the product. Part of their arguement was that they considered it used product now and refused it. Even though the last new packs they sent me were recent. I guess its somewhat my fault that I trusted them. I now have $1000 of worthless product laying around.