These people are complete and total rip offs. They charged me $8,000 (after interest $10,000) for a 2002 Honda. I made a $3,000 down payment and paid $100 a week for 4 months (roughtly 17 weeks). My car was hit on Mothers day in 2013 while parked. I continued to make payments on my car because I didn't think it would get totaled. Turnes out my insurance company did make it a total loss and paid out $5,600 to them. They recently said I still owe them money! when everything is calculated it comes back to $10,300 so technichly they owe me money! They are hard to deal with the people are rude & only care about money. I found 25 other reviews about them and not 1 of them was more than 1 star. If you decide to deal with them lord have mercy on you. If you have issues with them get an attorney right away. There are way to many people in this area with complaints about them (outside of the internet) for this to just be a coincidence.
My vehicle was repossessed in January for temporary tags expiring. My daughter had went up to the office to pay my tags and tags and they would not allow her because her name was not on the loan. I had to pay $500 for repossession fee to have it released and did not receive my truck for almost 3 weeks, iin which if I had not went to motor vehicles to pick up my own tags, I would not have received them for another 2 weeks. In February, I fell behind after having to give $900 plus an additional $500 for the repossession fee because at the time I was also in the process of moving. I gave $400 check on March 29th to catch up with my missed $200 payment in February and the 1st payment of March. When I realized the check bounced as a result of my account being tapped into, I immediately made a $400 payment via debit card on 4/1. My payments are originally $200 biweekly. I then attempted to make a payment on their online system on 4/18 for $400. The system would not allow me to log on and I tried 4 times to change my password. I tried from 3 computers. I then contacted the office on a Saturday 4 times as well as left several messages for them to reset the system. No call back or assistance received. I went to the office to put a payment in the dropbox and it was shut down.
On Tuesday 5/5, I decided to leave the payment in their mailbox- money order for $400 with my new contact # for confirmed receipt. No call back. On Thursday 5/7/15. I received a message at work to contact the office. I thought this was strange since I gave them my new cell #, so I looked outside and saw that my truck was gone. I use my vehicle for work to visit patients in the hospitals. I contacted the office and was told they would call me back. 30 minutes went by and no return call. I then called again for an answer as to why my truck was repossessed. The owner stated that I had a check bounce. I replied that I was aware and as she could see I immediately rectified that. She then stated that I have paid late since I received the truck. I stated that was untrue, I fell behind and since then make $400 payments monthly, there is no justification for repossession of my vehicle and I will be contacted an attorney.
The breakdown is as follows:
Payments to start 2 weeks after tags received, tags received 1/22:
$200 payment made 1/3/15
$200- 1/10
$200-1/31
$205.99- 2/19
$400 check-3/29 (returned)
$400 debit payment- 4/1/15
$400-5/5/15
If paid $200 biweekly, my next payment would not be due until 5/4. I have been paying $400 and my next payment would be made on 5/14. My truck was repossessed for being 2 days late on $200? I feel this an attempt to get more $ out of me. I have communicated issues via email and left my new # once I obtained a new phone. I want a full refund of the $ I put out- $4,284.49.
Please help me out in this matter. I do not want to do business with this place anymore and feel that I have been railroaded.
Capital Auto Sales Reviews
These people are complete and total rip offs. They charged me $8,000 (after interest $10,000) for a 2002 Honda. I made a $3,000 down payment and paid $100 a week for 4 months (roughtly 17 weeks). My car was hit on Mothers day in 2013 while parked. I continued to make payments on my car because I didn't think it would get totaled. Turnes out my insurance company did make it a total loss and paid out $5,600 to them. They recently said I still owe them money! when everything is calculated it comes back to $10,300 so technichly they owe me money! They are hard to deal with the people are rude & only care about money. I found 25 other reviews about them and not 1 of them was more than 1 star. If you decide to deal with them lord have mercy on you. If you have issues with them get an attorney right away. There are way to many people in this area with complaints about them (outside of the internet) for this to just be a coincidence.
My vehicle was repossessed in January for temporary tags expiring. My daughter had went up to the office to pay my tags and tags and they would not allow her because her name was not on the loan. I had to pay $500 for repossession fee to have it released and did not receive my truck for almost 3 weeks, iin which if I had not went to motor vehicles to pick up my own tags, I would not have received them for another 2 weeks. In February, I fell behind after having to give $900 plus an additional $500 for the repossession fee because at the time I was also in the process of moving. I gave $400 check on March 29th to catch up with my missed $200 payment in February and the 1st payment of March. When I realized the check bounced as a result of my account being tapped into, I immediately made a $400 payment via debit card on 4/1. My payments are originally $200 biweekly. I then attempted to make a payment on their online system on 4/18 for $400. The system would not allow me to log on and I tried 4 times to change my password. I tried from 3 computers. I then contacted the office on a Saturday 4 times as well as left several messages for them to reset the system. No call back or assistance received. I went to the office to put a payment in the dropbox and it was shut down.
On Tuesday 5/5, I decided to leave the payment in their mailbox- money order for $400 with my new contact # for confirmed receipt. No call back. On Thursday 5/7/15. I received a message at work to contact the office. I thought this was strange since I gave them my new cell #, so I looked outside and saw that my truck was gone. I use my vehicle for work to visit patients in the hospitals. I contacted the office and was told they would call me back. 30 minutes went by and no return call. I then called again for an answer as to why my truck was repossessed. The owner stated that I had a check bounce. I replied that I was aware and as she could see I immediately rectified that. She then stated that I have paid late since I received the truck. I stated that was untrue, I fell behind and since then make $400 payments monthly, there is no justification for repossession of my vehicle and I will be contacted an attorney.
The breakdown is as follows:
Payments to start 2 weeks after tags received, tags received 1/22:
$200 payment made 1/3/15
$200- 1/10
$200-1/31
$205.99- 2/19
$400 check-3/29 (returned)
$400 debit payment- 4/1/15
$400-5/5/15
If paid $200 biweekly, my next payment would not be due until 5/4. I have been paying $400 and my next payment would be made on 5/14. My truck was repossessed for being 2 days late on $200? I feel this an attempt to get more $ out of me. I have communicated issues via email and left my new # once I obtained a new phone. I want a full refund of the $ I put out- $4,284.49.
Please help me out in this matter. I do not want to do business with this place anymore and feel that I have been railroaded.