I called in reference to a letter I received. I told them my insurance company was supposed to pay this bill and that I was in the appeals process with the insurance company about the balance. I was told by Steve that "everyone in the US has to have insurance" and "insurance companies do not pay all bills" and I was told I need to pay it. I explained that I had paid the copays at the time of the appointments, which was all I was supposed to pay. When I asked to speak to a supervisor, Steve hung up on me. The doctors office is resubmitting the claim and I will not pay until I hear from the insurance company. I called the doctors office after my call and they were so upset to hear about my experience that they called this collections company and told them to not contact me.
Capital Accounts Reviews
I called in reference to a letter I received. I told them my insurance company was supposed to pay this bill and that I was in the appeals process with the insurance company about the balance. I was told by Steve that "everyone in the US has to have insurance" and "insurance companies do not pay all bills" and I was told I need to pay it. I explained that I had paid the copays at the time of the appointments, which was all I was supposed to pay. When I asked to speak to a supervisor, Steve hung up on me. The doctors office is resubmitting the claim and I will not pay until I hear from the insurance company. I called the doctors office after my call and they were so upset to hear about my experience that they called this collections company and told them to not contact me.