Dr. Calderon (or someone) spent less than 10 minutes repairing a hole in a crown. I was charged for a limited exam $63.75 - which did not happen, an x-ray $24.65- which was taken, but I did not see it and the dentisit did not look at it, and for a crown repair $255.85. For a total of $344.25. - for about 7 minutes of the dentist's time.
I have two complaints. The first complaint is the cost. The second complaint is that I did not see - as in visually see the dentist and I doubt that there was a dentist.
The entire situtation and visit were just wierd, and looking back now, I would have to say suspicious. I arrived early and was taken into the dentist's chair immediately. An assistant came in and took an x-ray of the tooth with a hole in it. The x-ray did not come up on the screen in front of me.
I was sitting in a chair facing away from the work spaces and the door and could only see the opposite wall and a window. That is usual, but what wasn't usual was that when the dentist came she did not come around the chair and say hi, or speak to me at all. She approached from behind, and lying in the chair with things in my mouth, etc. I could not really turn to look at her. She spoke very quietly and I could not understand what she was saying to the assisitant.
There was no anesthetic needed, and I just did what you do at a dentist's, opened my mouth and she immediately put some material into the hole, put that light on it. She checked the bite and ground it a little, but never came forward enough for me to see her. I was expecting her to at least come forward and say what she did, what material she was using or something. That did not happen.
As I sat in the chair there was a lot of hushed talking behind me between a man who seems to run the office and someone that I assumed was the dentist. He was instructing her and reinstructing her. I think this was about what to charge. I waited politely, facing the other direction, for the dentist to speak to me. The assitant removed the paraphanelia, sat me up and that man showed me out.
I didn't wake up to what was happening until I was told the cost. I was not given a statement or even told the amount being charged. They have this little pad where you are supposed to sign for the visa, but no amount shows. I asked how much it was and was told $344.
I then asked for a statement was was told one would print after I signed. So I just said that it was too much and I needed to have a statement. The receptionist then called this man whoruns the office and after some arguing, he finally printed out the statement.
I said I had not had an exam, etc and that the amount was too much. He almost immediately threatened to call the police. There was no explantion or sympathy, just a threatening attitude. I am an old woman, and was alone. I paid the entire amount.
One other strange thing . The woman, that I had seen in another room, working on a patient, and who I assumed was the dentist, was not the woman who is pictured on the web site as being the dentist.
When I got home I discovered that the material used to fill the hole is black - a black spot on a porcelain crown.
Calderon Monica DMD Reviews
Dr. Calderon (or someone) spent less than 10 minutes repairing a hole in a crown. I was charged for a limited exam $63.75 - which did not happen, an x-ray $24.65- which was taken, but I did not see it and the dentisit did not look at it, and for a crown repair $255.85. For a total of $344.25. - for about 7 minutes of the dentist's time.
I have two complaints. The first complaint is the cost. The second complaint is that I did not see - as in visually see the dentist and I doubt that there was a dentist.
The entire situtation and visit were just wierd, and looking back now, I would have to say suspicious. I arrived early and was taken into the dentist's chair immediately. An assistant came in and took an x-ray of the tooth with a hole in it. The x-ray did not come up on the screen in front of me.
I was sitting in a chair facing away from the work spaces and the door and could only see the opposite wall and a window. That is usual, but what wasn't usual was that when the dentist came she did not come around the chair and say hi, or speak to me at all. She approached from behind, and lying in the chair with things in my mouth, etc. I could not really turn to look at her. She spoke very quietly and I could not understand what she was saying to the assisitant.
There was no anesthetic needed, and I just did what you do at a dentist's, opened my mouth and she immediately put some material into the hole, put that light on it. She checked the bite and ground it a little, but never came forward enough for me to see her. I was expecting her to at least come forward and say what she did, what material she was using or something. That did not happen.
As I sat in the chair there was a lot of hushed talking behind me between a man who seems to run the office and someone that I assumed was the dentist. He was instructing her and reinstructing her. I think this was about what to charge. I waited politely, facing the other direction, for the dentist to speak to me. The assitant removed the paraphanelia, sat me up and that man showed me out.
I didn't wake up to what was happening until I was told the cost. I was not given a statement or even told the amount being charged. They have this little pad where you are supposed to sign for the visa, but no amount shows. I asked how much it was and was told $344.
I then asked for a statement was was told one would print after I signed. So I just said that it was too much and I needed to have a statement. The receptionist then called this man whoruns the office and after some arguing, he finally printed out the statement.
I said I had not had an exam, etc and that the amount was too much. He almost immediately threatened to call the police. There was no explantion or sympathy, just a threatening attitude. I am an old woman, and was alone. I paid the entire amount.
One other strange thing . The woman, that I had seen in another room, working on a patient, and who I assumed was the dentist, was not the woman who is pictured on the web site as being the dentist.
When I got home I discovered that the material used to fill the hole is black - a black spot on a porcelain crown.