I purchased a drain cleaning machine from Rodolfo Colon of Butter Tools, thru Ebay. It was delivered in a resonable time period, but I found the item dammaged from an obvious, (crushed box) poor packing job.
I had the machine's broken cast aluminum part repaired by a welding shop. Secondly, the contents of the parcel did not include on of the advertised parts––the guide hose. This is an essential part, and was clearly dipicted in the listing's photo and written description.
Thru email corespondence, the vendor refuses me, stating that he would only send the part if I revise my negative Ebay feedback revue. I reminded him that I paid for the item in full. I said that I would not use the feedback system as a bargaining tool as the feedback system is to advise Ebay shoppers of vendors' integrity.
After several emails to the vendor and 2 months, the part hasn't been sent. I also responed several times, including a phone call, to Ebay's complaint facility––which really isn't facil. It is only a facade more or less––no results so far.
I have experienced numerous shady vendors on Ebay––a pitty because it could be a great market venue were it not for the crooks––caveat emptor!
Butter Tools Reviews
I purchased a drain cleaning machine from Rodolfo Colon of Butter Tools, thru Ebay. It was delivered in a resonable time period, but I found the item dammaged from an obvious, (crushed box) poor packing job.
I had the machine's broken cast aluminum part repaired by a welding shop. Secondly, the contents of the parcel did not include on of the advertised parts––the guide hose. This is an essential part, and was clearly dipicted in the listing's photo and written description.
Thru email corespondence, the vendor refuses me, stating that he would only send the part if I revise my negative Ebay feedback revue. I reminded him that I paid for the item in full. I said that I would not use the feedback system as a bargaining tool as the feedback system is to advise Ebay shoppers of vendors' integrity.
After several emails to the vendor and 2 months, the part hasn't been sent. I also responed several times, including a phone call, to Ebay's complaint facility––which really isn't facil. It is only a facade more or less––no results so far.
I have experienced numerous shady vendors on Ebay––a pitty because it could be a great market venue were it not for the crooks––caveat emptor!