Today I had one of the most unbelieveable experiences in my entire life as a customer.
I had the OWNER of a company from which I had bought a product, tell me that he didnt give a Sh*t if I was satisfied or not and that I should go F@*k myself.
Yes, you read that correctly.
I purchased a set of custom cover from Bruces Custom Covers for approximately $700 after receiving two unsolicited brochures in the mail and visiting their website. Bruce makes custom canvas covers for aircraft and apparently they solicit people who have recently registered a new aircraft. In any case, I looked carefully at their product line and decided to order from them. During the ordering process, I was able to choose the color and the lettering on the front of the covers where the registration number of the airplane is to be printed.
After about eight weeks, I received the covers except they did not look quite like the covers I had seen in the brochures and website. Specifically, in addition to the registration number on the front, the owner Bruce Perlitch decided to promote his business by silk-screening a non-removable white rectangular area (about twice the size of a business card) with a little picture of an airplane and his company name, street address, email address, phone number, fax number, and website address. This was especially unsightly because the covers are black so the white rectangle sticks out like a sore thumb.
Bruce's Custom Covers Reviews
Today I had one of the most unbelieveable experiences in my entire life as a customer.
I had the OWNER of a company from which I had bought a product, tell me that he didnt give a Sh*t if I was satisfied or not and that I should go F@*k myself.
Yes, you read that correctly.
I purchased a set of custom cover from Bruces Custom Covers for approximately $700 after receiving two unsolicited brochures in the mail and visiting their website. Bruce makes custom canvas covers for aircraft and apparently they solicit people who have recently registered a new aircraft. In any case, I looked carefully at their product line and decided to order from them. During the ordering process, I was able to choose the color and the lettering on the front of the covers where the registration number of the airplane is to be printed.
After about eight weeks, I received the covers except they did not look quite like the covers I had seen in the brochures and website. Specifically, in addition to the registration number on the front, the owner Bruce Perlitch decided to promote his business by silk-screening a non-removable white rectangular area (about twice the size of a business card) with a little picture of an airplane and his company name, street address, email address, phone number, fax number, and website address. This was especially unsightly because the covers are black so the white rectangle sticks out like a sore thumb.