Brighter Image Lab


Country United States
State Denmark
City Fort Worth
Address 100 Main Street
Phone 888-257-2455
Website brighterimagelab.com/

Brighter Image Lab Reviews

Most Useful Comment
  • Dec 23, 2014

Be warned do not purchase anything from this company or any of his DBA. Fully reseach all the theeth whiting products reviews also as they are connected

My story is about the same Purchased a upperset With the first set I looked like Mr Ed with one big front tooth The were hugh, too white and looked like I bought them at the dollar store. The second set looked like it went thru the dishwasher and again the wrong color. Eash time they never fit and the wait became longer and longer (now its been six months) It soon became appeart if I go upseet, I was punshied and Bill Watson made the wait time longer. The last set only fits on one side. I send pcitures, made support tickets and got nothing, no respsonse or veneers Only when I filed a BBB compaint did Bill Watson called me. He is the oddest man I have ever spoke with (This is noted in other consumer's reviews) He made lot of statements like "I never eally wanted them" "I recorded your phone calls" No Bill, I wanted to give you $800.00, waste six months of emails and get nothing. Then he said he was refunding my money and within 5 seconds he said "On second thought Im turning this over to legal department Im suing you" He is crazy! Then about two minutes later Laurie Hall leaves a message that Bill has time to think about it and "wants to work with you " Right! All she is good for is collecting your money! Again, the lies started Lauire said the "cured veneer" was sent and it never was, just another kit to do impressions Just another lie from Brighter Image Labs

Since they do not respsond to BBB compalints, I think everyone who has been ripped off should contact Fraud Department for Forth Worth Texas Police Deparmtnet Also consider contacting I-Team Investagates so they can let the public know what this business is doing, I will. They cant just take from people and get aaway with it. Do your research There are many different sites and names Dont waste your money by giving it to Bill Watson.

Mark as Useful [1 vote]
  • Jan 18, 2018

RUN FAST FROM THIS COMPANY

Stories seem to be the same...with the same players here at Brighter Image Labs. So I contracted them for upper and lower in september 2017....when both were shipped back to me (finally) neither fit...the uppers made me look like Mr. Ed and horse teeth and i almost needed stitches with the cuts on my gums since they were so high. They made up for it on the lowers where they didn't cover my teeth...So I first sent back my uppers and they were going to 'see what they could do" and sent them back to no avail without a new kit....then they sent me the kit and i made the impressions...the impressions weren't good so i had to wait for "another kit".....i 2 new impressions of both uppers and lowers and have been promised since late december they were on their way. They sure were....after another 4 weeks of misguided information on the status of my vaneers i was finally shipped what they said was my product....two uppers!!!!! RUN FORREST RUN!!!!

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