They erased my rating!? Is this legal?? I gave them a bad review because the last time that I went in for a check up and oil change on my brand new 2015 honda civic they give me a receipt saying that everything was in excellent condition. WELL, WHEN I WAS ON THE FREEWAY WITH SOME ABUSE VICTIMS COMING BACK FROM A HOSPITAL VISIT AND HEADING TOWARDS THE POLICE STATION MY CAR STARTED FLASHING THE ENGINE OIL LIGHT AND THEN IT STARTED SMOKING!! I pulled over at the first safe spot i found as i had kids in the car, conveniently next to the fire station and a chevron where an engine mechanic took a look at it and informed me that they DIDNT PUT A CAP ON RIGHT, ALLOWING ALL OF THE ENGINE OIL TO FALL OUT!!!! AND ON TOP OF IT THAT IT IS EXTREMELY DANGEROUS FOR US! AND MIGHT HAVE PERMINENTLY RUINED THE CAR!! THANK YOU HONDA FOR ERASING MY MESSAGE AS I FORGOT SOME DETAILS!! WHEN i called in asking for help the girl at honda laughed and scuffed at me! "Yeah, you should have pulled over right away" I WAS NOT AMUSED. LIKE I AM GOING TO PULL OVER IN A DANGEROUS HIGH SPEED AREA WITH KIDS IN THE CAR!! WHOME WERE ALREADY SCARED! Then! We get a tow to the honda service center where the guy was telling me i could PAY to rent a car becuase he had no idea when i could get my car back or the condition of it! I asked for a shuttle to take the kids to the police station and initially he said they cant do that and finally agreed. However, They had to take the bus home with all of there things and car seat in hand. THEN they call my husband That our car was not gonna be ready that day and also told my husband about PAYING to rent a car. He pointed out it is there fault the guy sais hes gonna talk to his boss and Finally agreed to making it complimentary IF i could make it back to honda in half an hour knowing i didnt have a car. I ran to a neighbors and they gave me a ride and actually the people at the enterprise car rental were a hundred times nicer and compassionate than than honda where we have come back for a second car.... well! Needless to say we have ZERO plans of purchasing any other cars there and plan on telling EVERYBODY WE KNOW about our bad experiences because we are also NOT happy they tricked us into buying a second car telling us they would take care of the rest of the lease and excess miles and now charging us $1,800!! for a car we dont have! When we could have been done with a lease in 2 months. We used to love honda, they are nothing but disapointment to us now. something fishy going on here im not letting this go.
Bob Lanphere's Beaverton Honda Reviews
They erased my rating!? Is this legal?? I gave them a bad review because the last time that I went in for a check up and oil change on my brand new 2015 honda civic they give me a receipt saying that everything was in excellent condition. WELL, WHEN I WAS ON THE FREEWAY WITH SOME ABUSE VICTIMS COMING BACK FROM A HOSPITAL VISIT AND HEADING TOWARDS THE POLICE STATION MY CAR STARTED FLASHING THE ENGINE OIL LIGHT AND THEN IT STARTED SMOKING!! I pulled over at the first safe spot i found as i had kids in the car, conveniently next to the fire station and a chevron where an engine mechanic took a look at it and informed me that they DIDNT PUT A CAP ON RIGHT, ALLOWING ALL OF THE ENGINE OIL TO FALL OUT!!!! AND ON TOP OF IT THAT IT IS EXTREMELY DANGEROUS FOR US! AND MIGHT HAVE PERMINENTLY RUINED THE CAR!! THANK YOU HONDA FOR ERASING MY MESSAGE AS I FORGOT SOME DETAILS!! WHEN i called in asking for help the girl at honda laughed and scuffed at me! "Yeah, you should have pulled over right away" I WAS NOT AMUSED. LIKE I AM GOING TO PULL OVER IN A DANGEROUS HIGH SPEED AREA WITH KIDS IN THE CAR!! WHOME WERE ALREADY SCARED! Then! We get a tow to the honda service center where the guy was telling me i could PAY to rent a car becuase he had no idea when i could get my car back or the condition of it! I asked for a shuttle to take the kids to the police station and initially he said they cant do that and finally agreed. However, They had to take the bus home with all of there things and car seat in hand. THEN they call my husband That our car was not gonna be ready that day and also told my husband about PAYING to rent a car. He pointed out it is there fault the guy sais hes gonna talk to his boss and Finally agreed to making it complimentary IF i could make it back to honda in half an hour knowing i didnt have a car. I ran to a neighbors and they gave me a ride and actually the people at the enterprise car rental were a hundred times nicer and compassionate than than honda where we have come back for a second car.... well! Needless to say we have ZERO plans of purchasing any other cars there and plan on telling EVERYBODY WE KNOW about our bad experiences because we are also NOT happy they tricked us into buying a second car telling us they would take care of the rest of the lease and excess miles and now charging us $1,800!! for a car we dont have! When we could have been done with a lease in 2 months. We used to love honda, they are nothing but disapointment to us now. something fishy going on here im not letting this go.