Sonny Mitchell, owner of Big State RV was in my neighborhood looking for a client, (he said.) He stopped by the house and asked if I needed any "repairs" to mine...and I did so I agreed to a free estimate. Sonny examined the trailer told me what was wrong and what he could do to fix it.
I needed floor repairs for rotted wood from a leaking roof and I had delamination on the front and rear of the coach. Sonny agree to fix all of it for X dollars which was very reasonable so I allowed him to start repairs.
As he started in on the entrance door floor I became concerned with his methods. The wood needed to be replaced ( as agreed ) yet he had only taken off a top layer and was back filling with scabs of 2x2's cut to fit. Then he covered the repair with automotive bondo body filler. This is not what we agreed to and not what I expected.
He was also supposed to cut the bathroom floor out and replace the wood and linoleum. Instead he announced he just used " expandable foam" and the lump in the floor from the foam " would walk down". He said the floor had only sunk down a little from traffic even though we found black mold under the linoleum.
On the roof, he bought a gallon of Roofers Choice plastic roof coat, removed the label so I couldn't see it and rolled it on. Product drooled over some edges as it was hastily applied. For the roof rot he cut a 4x4 square in the rubber roof, removed the upper rot and back filled with more 2x2 scabs. He caulked the cuts and brushed more roof coat on the area. There now appears to be air bubbles in the repair area.
At this point I decided to stop the repairs. I told him I needed the trailer for work and would call him when I returned. The reality is I was not about to let him cut open the front or the back of the coach critical areas and I paid him about 80% of what was agreed. I didn't want to give him that especially when he tried to convince me a major dealer would only charge $200 to fix both delaminations. I countered that any dealer is going to charge me at least an hour ( $110 ) just to roll through the door never mind delams on both ends of the coach.
The short is a very poor quality repair and I accept some responsibility for hiring a street vendor. I would advise you don't. This guy appears to have deep financial trouble as he asked I issue the payment to his son which I found to be a strange request.
Big State RV Reviews
Sonny Mitchell, owner of Big State RV was in my neighborhood looking for a client, (he said.) He stopped by the house and asked if I needed any "repairs" to mine...and I did so I agreed to a free estimate. Sonny examined the trailer told me what was wrong and what he could do to fix it.
I needed floor repairs for rotted wood from a leaking roof and I had delamination on the front and rear of the coach. Sonny agree to fix all of it for X dollars which was very reasonable so I allowed him to start repairs.
As he started in on the entrance door floor I became concerned with his methods. The wood needed to be replaced ( as agreed ) yet he had only taken off a top layer and was back filling with scabs of 2x2's cut to fit. Then he covered the repair with automotive bondo body filler. This is not what we agreed to and not what I expected.
He was also supposed to cut the bathroom floor out and replace the wood and linoleum. Instead he announced he just used " expandable foam" and the lump in the floor from the foam " would walk down". He said the floor had only sunk down a little from traffic even though we found black mold under the linoleum.
On the roof, he bought a gallon of Roofers Choice plastic roof coat, removed the label so I couldn't see it and rolled it on. Product drooled over some edges as it was hastily applied. For the roof rot he cut a 4x4 square in the rubber roof, removed the upper rot and back filled with more 2x2 scabs. He caulked the cuts and brushed more roof coat on the area. There now appears to be air bubbles in the repair area.
At this point I decided to stop the repairs. I told him I needed the trailer for work and would call him when I returned. The reality is I was not about to let him cut open the front or the back of the coach critical areas and I paid him about 80% of what was agreed. I didn't want to give him that especially when he tried to convince me a major dealer would only charge $200 to fix both delaminations. I countered that any dealer is going to charge me at least an hour ( $110 ) just to roll through the door never mind delams on both ends of the coach.
The short is a very poor quality repair and I accept some responsibility for hiring a street vendor. I would advise you don't. This guy appears to have deep financial trouble as he asked I issue the payment to his son which I found to be a strange request.