Was a loyal customer for years and purchased every few months. Until the tack started to decline in quality.
then in April 2014 a friend made a purchase and paid for it. It came to just over 200$ plus shipping.
it is now march 2015 almost a year later and we have yet to see the tack, and every time we message it is a different story everytime.
Also after purchasing a halter I had it on my horse once when all the rhinestones fell off and she wanted me to pay 8.00$ a concho (3) plus shipping. To right her wrong
Has online business located on Facebook selling handmade horse tack items, ordered a set from her may/June auction under Big Oak Tack and still have not received it as of 1/22/14. One excuse after the other until she ignores you all together. Received the scrap leather and saddle crosses that were purchased at the same time but never the tack set. On January 6th 2015 I ordered spur straps from a lady named Stephanie Dawn Nayman on facebook, come to find out its the same person who runs Big Oak Tack! Still no straps and nothing but excuses. Even gave me a tracking number to shut me up, but tracking number shows its pre-shipment and never has been mailed! This lady refuses to refund money and you only have 45 days with paypal, so money is lost on the tack set. Requested refund through paypal on spur straps. This company is definitely one to avoid.
Big Oak Tack Reviews
Was a loyal customer for years and purchased every few months. Until the tack started to decline in quality.
then in April 2014 a friend made a purchase and paid for it. It came to just over 200$ plus shipping.
it is now march 2015 almost a year later and we have yet to see the tack, and every time we message it is a different story everytime.
Also after purchasing a halter I had it on my horse once when all the rhinestones fell off and she wanted me to pay 8.00$ a concho (3) plus shipping. To right her wrong
Has online business located on Facebook selling handmade horse tack items, ordered a set from her may/June auction under Big Oak Tack and still have not received it as of 1/22/14. One excuse after the other until she ignores you all together. Received the scrap leather and saddle crosses that were purchased at the same time but never the tack set. On January 6th 2015 I ordered spur straps from a lady named Stephanie Dawn Nayman on facebook, come to find out its the same person who runs Big Oak Tack! Still no straps and nothing but excuses. Even gave me a tracking number to shut me up, but tracking number shows its pre-shipment and never has been mailed! This lady refuses to refund money and you only have 45 days with paypal, so money is lost on the tack set. Requested refund through paypal on spur straps. This company is definitely one to avoid.