Here is the email I sent them to date and haven't received a response yet:
Hello,
I've been trying to reach you guys about my order and your company has been unresponsive. That's unprofessional and unacceptable. I've contacted DHL who has said you guys haven't given them my package to date. I've called you guys repeatedly and after for rings, your phone hangs up. Your merely a ghost who I've paid my money to. I thought since I've confirmed my shipping address that you guys would've shipped my package and I see that in the system it says it wasn't confirm. I was sent a separate email to confirm it do I can't understand why my package isn't here. I had an hair appointment yesterday and now I've missed it.
Can you please finally try and assist me with my order?
Here is what I posted to their FB page after they deleted my initial post:
I see that you monitor your social networks (Facebook) closely but still haven't checked on my order. Your company taking down my post still doesn't change the fact that your contact numbers don't work (1866-989-6288 hangs up after tje fourth ring) and that your representatives (Rita, Linda, Abby, and Maggie) are unresponsive to the needs of your customers. I want my order or my money back! I will be reporting you to the Better Business Bureau because you don't value your customers at all. I will never order from you guys again. Just send my package or my money back. Like I said, the order number is 1952525551. You got it the fist time when you hastily deleted my post. Lets see you hastily contact your customer to see how you can help
Bestlacewigs.com Reviews
Here is the email I sent them to date and haven't received a response yet:
Hello,
I've been trying to reach you guys about my order and your company has been unresponsive. That's unprofessional and unacceptable. I've contacted DHL who has said you guys haven't given them my package to date. I've called you guys repeatedly and after for rings, your phone hangs up. Your merely a ghost who I've paid my money to. I thought since I've confirmed my shipping address that you guys would've shipped my package and I see that in the system it says it wasn't confirm. I was sent a separate email to confirm it do I can't understand why my package isn't here. I had an hair appointment yesterday and now I've missed it.
Can you please finally try and assist me with my order?
Here is what I posted to their FB page after they deleted my initial post:
I see that you monitor your social networks (Facebook) closely but still haven't checked on my order. Your company taking down my post still doesn't change the fact that your contact numbers don't work (1866-989-6288 hangs up after tje fourth ring) and that your representatives (Rita, Linda, Abby, and Maggie) are unresponsive to the needs of your customers. I want my order or my money back! I will be reporting you to the Better Business Bureau because you don't value your customers at all. I will never order from you guys again. Just send my package or my money back. Like I said, the order number is 1952525551. You got it the fist time when you hastily deleted my post. Lets see you hastily contact your customer to see how you can help
Still no response.
I've filed s complaint via PayPal.