A few day ago, my wife, Muriel, was admitted through your ER for a broken wrist. It was surgically repaired and Dr. White admitted her that evening. Room 210-A.
I spent the night with her. I am so glad that I did. It was, literally, a disaster.
During the night, she asked for pain meds. She was in agony. Her wrist had been surgically repaired. The meds never came. An hour later, we asked again. The nurse came. She said she had not been told about the first request. TWICE during the night, she had to wait a LONG period after her pain meds wore off.
During the night, an alarm of some sort went off in the next bed. Three very loud beeps followed by a short wait and them more loud beeps. It took over 30 minutes to get it silenced. This happened twice. Needless to say my wife got no rest!!
In the morning, around 0700, she asked for coffee and breakfast. She was told they “do not make coffee” on that floor. Thus, neither came. She made more than one request. I finally went to the coffee shop.
Then I went to the Cafeteria for some breakfast. For both of us, at 9:15 AM. It was closed! Open for only one hour.
In mid-morning, she had to go to the bathroom. She had to be assisted. She was too weak. Once inside she was told to hurry. The aide helping her had “other things to do”. She was mortified. Totally humiliated.
Still hungry, she made several requests for something to eat. Someone brought her crackers while he was going to see about lunch, or at least said he was. Finally, as she was being discharged, around 1:00 PM lunch arrived. It was a salad and some potato (I think) soup.
I tasted the “soup”. SOUR. Very bad. As for the salad: she had lap band surgery and cannot eat lettuce. No one asked her. She left hungry after being there for almost 24 hours.
Bert Fish Medical Center Reviews
A few day ago, my wife, Muriel, was admitted through your ER for a broken wrist. It was surgically repaired and Dr. White admitted her that evening. Room 210-A.
I spent the night with her. I am so glad that I did. It was, literally, a disaster.
During the night, she asked for pain meds. She was in agony. Her wrist had been surgically repaired. The meds never came. An hour later, we asked again. The nurse came. She said she had not been told about the first request. TWICE during the night, she had to wait a LONG period after her pain meds wore off.
During the night, an alarm of some sort went off in the next bed. Three very loud beeps followed by a short wait and them more loud beeps. It took over 30 minutes to get it silenced. This happened twice. Needless to say my wife got no rest!!
In the morning, around 0700, she asked for coffee and breakfast. She was told they “do not make coffee” on that floor. Thus, neither came. She made more than one request. I finally went to the coffee shop.
Then I went to the Cafeteria for some breakfast. For both of us, at 9:15 AM. It was closed! Open for only one hour.
In mid-morning, she had to go to the bathroom. She had to be assisted. She was too weak. Once inside she was told to hurry. The aide helping her had “other things to do”. She was mortified. Totally humiliated.
Still hungry, she made several requests for something to eat. Someone brought her crackers while he was going to see about lunch, or at least said he was. Finally, as she was being discharged, around 1:00 PM lunch arrived. It was a salad and some potato (I think) soup.
I tasted the “soup”. SOUR. Very bad. As for the salad: she had lap band surgery and cannot eat lettuce. No one asked her. She left hungry after being there for almost 24 hours.