My friend ordered a free trial with my credit card. I didnt agree to it so I called BellaAtHome 20 minutes after recieving order confirmation via email to cancel my account and stop the order before a label is generated and the package is sent from the fullfillment center. the "supervisor" that i spoke with was extremely rude, constantly cut me off, and refused to have to order stopped. she told me that i need to return it once its delivered to my address and that the product must be delivered back to their facility 7 business days from the day i recieve it. mind you, im in texas and they are in nevada. so i asked her if they are going to pay for return and they said no?! so i would have to pay expedited shipping?!? RIP OFF.
I saw a small ad on Facebook about teeth whiteners and how you could get a trial size offer for $1.03 with $3.87 s&h. I ordered it, gave my info and debit card information. It did not mention anything about a 'membership' but 6 days later i was charged $92.13 for my membership. When i called to try to get a refund, willing to return unused and unopened product, i was told repeatedly i was not eligible for a refund. That i was supposed to have called and cancelled. Well, i had no idea about that because i did not see it on the form i ordered the product from. Or on the one giving my payment info on. Also, they said within 10 days and it was only 6 for me. But if i had no idea there was a 'membership' involved, how could i have called to cancel.
I feel it is a scam for people who think under $5 is not a lot to lose even if it doesn't work. Then they get you for just under $100. People like me can't afford to lose that much. Especially if you ordered both products mentioned in ad, since they supposedly worked together. Now i have that much taken from my bank account from each company. Huge ripoff! When i called, i was repeatedly hung up on because i kept calling back. They wouldn't give me a home office number or address and refused to give me any info about the company at all. Very frustrating. And cruel.
BellaAtHome.com Reviews
My friend ordered a free trial with my credit card. I didnt agree to it so I called BellaAtHome 20 minutes after recieving order confirmation via email to cancel my account and stop the order before a label is generated and the package is sent from the fullfillment center. the "supervisor" that i spoke with was extremely rude, constantly cut me off, and refused to have to order stopped. she told me that i need to return it once its delivered to my address and that the product must be delivered back to their facility 7 business days from the day i recieve it. mind you, im in texas and they are in nevada. so i asked her if they are going to pay for return and they said no?! so i would have to pay expedited shipping?!? RIP OFF.
I saw a small ad on Facebook about teeth whiteners and how you could get a trial size offer for $1.03 with $3.87 s&h. I ordered it, gave my info and debit card information. It did not mention anything about a 'membership' but 6 days later i was charged $92.13 for my membership. When i called to try to get a refund, willing to return unused and unopened product, i was told repeatedly i was not eligible for a refund. That i was supposed to have called and cancelled. Well, i had no idea about that because i did not see it on the form i ordered the product from. Or on the one giving my payment info on. Also, they said within 10 days and it was only 6 for me. But if i had no idea there was a 'membership' involved, how could i have called to cancel.
I feel it is a scam for people who think under $5 is not a lot to lose even if it doesn't work. Then they get you for just under $100. People like me can't afford to lose that much. Especially if you ordered both products mentioned in ad, since they supposedly worked together. Now i have that much taken from my bank account from each company. Huge ripoff! When i called, i was repeatedly hung up on because i kept calling back. They wouldn't give me a home office number or address and refused to give me any info about the company at all. Very frustrating. And cruel.