The company website promotes a weigh loss plan that appears to be reasonable and fairly priced. The problem is with the bait and switch games during the order entry process.
They ask for your credit card info before you have completed your order or selected payment terms (number of payments). Then they run you through about 10 additional add-on orders....many of which are listed as FREE but the fine print shows that you will be charged after 30 days. This completely turned me off to the entire company and I attempted to cancel the order process but there was no way to do it.
I immediately attempted to call the company to make sure the order was not process and was told that it was and that I would have to wait until the product was received to request a refund.
The company uses intentionally deceptive practices to deceive consumers.
Beachbody made an unauthorized charge to my credit card and delivered a product to my home that I didn't order.
On 3/26, I went online to look into ordering Insanity workout by Beachbody. I looked on the Beachbody site and decided that I would order the program. On page one of the order process, I started to enter my information: name, address, credit card number. I proceeded to step 2 where the site tried to make me order additional merchandise. I decided to cancel my order at that point because every time I declined an offer, another product popped up. I was two pages away from the confirmation page and decided to close out my browser and end the order process.
I then went to Amazon.com and ordered insanity directly from the site for one lump some. On 3/31, I noticed a charge on my credit card from beach body for $75 dollars. I called the beachbody phone number that was on my credit card statement 18668675568 and spoke to a rep. I told her the issue and she provided me with a number that she said I had to place on the box when the product was delivered. She also advised me that they would charge my card again on 4/26. The box was scheduled to arrive on 4/1 and I told her I was going to return it ASAP. She told me that a refund would take 1-2 weeks.
I then called my bank to notify them about the unauthorized charge on my card, I cancelled my card, and ordered a new one to hopefully avoid additional charges. I also asked them to block this company from my account. The insanity box arrived on 4/1. It didn't arrive with any return shipping information, just a USPS sticker on the box. I called the original number again and it appeared that my number was blocked from getting through after the initial phone call. I called from a different number and was able to get through. I spoke to 2 reps, both kept putting me on hold for long periods of time and neither resolved my issue. I will be mailing the product back certified on 4/4 to the Ohio address that it came from. I want them to keep the product, issue me a refund, and refrain from putting additional charges on my card.
I saw an add online for Colothin and decided to try it as a 30 day sample for the shipping charge of $4.95. They continued sending me a bottle and have charged my card for the last three months $69.95! I canceled my debit card number thinking that would stop the auto shipping and auto drafting of my account, but it has not. This product is nothing more than "snake oil" and they know no one would actually order and pay full price after the sample runs out so they scam people instead.
I have several unopened packages at home that I have no idea what to do with.
I had a charge on my account for 82.42 for Derm Exclusive
The description of the charge read- "Derm Exclusive 866-482-6401"- which is their contact phone number.
I called the company, and informed them that i had previously purchased products with Beach Body (Affilaite company) but i had cancelled my account back in September 2014, and they had a record of this.
The representative could not find any record of them charging me dor Derm Exclusive.
**I DID NOT MAKE ANY PURCHASE WITH THEM.**
Prior to these charges, I had never heard of Derm Exclusive.
The Derm Exclusive representative took my account information, as well as the card information, and he could not find any charges to my charge.
This company is bogus. this is complete fraud. i dont want the product- i dont even know what it is. All i want is for my account to be refunded.
This is a disgrace that a company has business practices like this- they should be punished for this!
Beachbody LLC Reviews
The company website promotes a weigh loss plan that appears to be reasonable and fairly priced. The problem is with the bait and switch games during the order entry process.
They ask for your credit card info before you have completed your order or selected payment terms (number of payments). Then they run you through about 10 additional add-on orders....many of which are listed as FREE but the fine print shows that you will be charged after 30 days. This completely turned me off to the entire company and I attempted to cancel the order process but there was no way to do it.
I immediately attempted to call the company to make sure the order was not process and was told that it was and that I would have to wait until the product was received to request a refund.
The company uses intentionally deceptive practices to deceive consumers.
Beachbody made an unauthorized charge to my credit card and delivered a product to my home that I didn't order.
On 3/26, I went online to look into ordering Insanity workout by Beachbody. I looked on the Beachbody site and decided that I would order the program. On page one of the order process, I started to enter my information: name, address, credit card number. I proceeded to step 2 where the site tried to make me order additional merchandise. I decided to cancel my order at that point because every time I declined an offer, another product popped up. I was two pages away from the confirmation page and decided to close out my browser and end the order process.
I then went to Amazon.com and ordered insanity directly from the site for one lump some. On 3/31, I noticed a charge on my credit card from beach body for $75 dollars. I called the beachbody phone number that was on my credit card statement 18668675568 and spoke to a rep. I told her the issue and she provided me with a number that she said I had to place on the box when the product was delivered. She also advised me that they would charge my card again on 4/26. The box was scheduled to arrive on 4/1 and I told her I was going to return it ASAP. She told me that a refund would take 1-2 weeks.
I then called my bank to notify them about the unauthorized charge on my card, I cancelled my card, and ordered a new one to hopefully avoid additional charges. I also asked them to block this company from my account. The insanity box arrived on 4/1. It didn't arrive with any return shipping information, just a USPS sticker on the box. I called the original number again and it appeared that my number was blocked from getting through after the initial phone call. I called from a different number and was able to get through. I spoke to 2 reps, both kept putting me on hold for long periods of time and neither resolved my issue. I will be mailing the product back certified on 4/4 to the Ohio address that it came from. I want them to keep the product, issue me a refund, and refrain from putting additional charges on my card.
I saw an add online for Colothin and decided to try it as a 30 day sample for the shipping charge of $4.95. They continued sending me a bottle and have charged my card for the last three months $69.95! I canceled my debit card number thinking that would stop the auto shipping and auto drafting of my account, but it has not. This product is nothing more than "snake oil" and they know no one would actually order and pay full price after the sample runs out so they scam people instead.
I have several unopened packages at home that I have no idea what to do with.
I had a charge on my account for 82.42 for Derm Exclusive
The description of the charge read- "Derm Exclusive 866-482-6401"- which is their contact phone number.
I called the company, and informed them that i had previously purchased products with Beach Body (Affilaite company) but i had cancelled my account back in September 2014, and they had a record of this.
The representative could not find any record of them charging me dor Derm Exclusive.
**I DID NOT MAKE ANY PURCHASE WITH THEM.**
Prior to these charges, I had never heard of Derm Exclusive.
The Derm Exclusive representative took my account information, as well as the card information, and he could not find any charges to my charge.
This company is bogus. this is complete fraud. i dont want the product- i dont even know what it is. All i want is for my account to be refunded.
This is a disgrace that a company has business practices like this- they should be punished for this!