Sold us a car that had improper tire pressure, no gas, and a broken engine. Engine light came on half hour after picking up the car from the lot. We were told by our mechanic it was the catalytic converter. Not sure how it could pass an e-test with the converter broken. Needless to say we felt very uneasy about this car. We were still interested in keeping it since they were going to fix the part for us, but wanted to get a piece of mind about the rest of the car. All we asked the car lot to do was pay $100 for us to bring it to our mechanic and give it a thorough check. They absolutely refused to have anyone look at it. My husband got the distinct impression that they were hiding something about the car. We demanded our money back. They tried to refuse. My husband informed them we have no problem reporting their phoney e-test results to the MTO. They then angrily demanded we return the car and they will return ALL our money. This was a week of hell. HUGE headache! Please, please don't buy from these guys, you will regret it!!!
Do not go to these people unless you are looking for PROBLEMS!
I bought a 2010 lexus and after 2 weeks of purchase i went through a car wash and noticed water coming into the car. Thinking maybe i left a crack open in the window i decided to let it go. a few days later we had heavy rainfall and when i was getting into my car, i noticed the entire passenger side floor and door was covered in water. i went back to autorama and surely enough they made a million excuses. the owner nasser told me that this is 1/100 incidences and that he will not cover the cost since its not a safety issue. i asked them if the car was in any accident or anything had been replaced they say no and that the car was off lease. i took the lexus to a lexus dealership, the first thing the technician said was that the windhsield was not from lexus and that it had been replaced, by the name of the company that was on the glass.
1) Autorama failed to tell me that the glass had been repaired
2) They did not cover the cost of the repair
3) The installation of the windshield was done so poorly that was was leaking through
do not go to these people because 1) the owners sister who sits at the front desk is probably the rudest and most unprofessional person you will ever meet and 2) they try to be nice to you to sell you the car, once you sign, good luck if anything goes wrong with the car because they will most certainly not help you.the owner is Nasser, who was just full of it, the salesperson was Sam who was nice at first but then became angry at ME because i told him im going to file a formal complaint with OMVIC. Im not sure about other dealerships, but this is my first and last time here, read online reviews about AUTORAMA and you will see what i mean.
Autorama Reviews
Sold us a car that had improper tire pressure, no gas, and a broken engine. Engine light came on half hour after picking up the car from the lot. We were told by our mechanic it was the catalytic converter. Not sure how it could pass an e-test with the converter broken. Needless to say we felt very uneasy about this car. We were still interested in keeping it since they were going to fix the part for us, but wanted to get a piece of mind about the rest of the car. All we asked the car lot to do was pay $100 for us to bring it to our mechanic and give it a thorough check. They absolutely refused to have anyone look at it. My husband got the distinct impression that they were hiding something about the car. We demanded our money back. They tried to refuse. My husband informed them we have no problem reporting their phoney e-test results to the MTO. They then angrily demanded we return the car and they will return ALL our money. This was a week of hell. HUGE headache! Please, please don't buy from these guys, you will regret it!!!
Do not go to these people unless you are looking for PROBLEMS!
I bought a 2010 lexus and after 2 weeks of purchase i went through a car wash and noticed water coming into the car. Thinking maybe i left a crack open in the window i decided to let it go. a few days later we had heavy rainfall and when i was getting into my car, i noticed the entire passenger side floor and door was covered in water. i went back to autorama and surely enough they made a million excuses. the owner nasser told me that this is 1/100 incidences and that he will not cover the cost since its not a safety issue. i asked them if the car was in any accident or anything had been replaced they say no and that the car was off lease. i took the lexus to a lexus dealership, the first thing the technician said was that the windhsield was not from lexus and that it had been replaced, by the name of the company that was on the glass.
1) Autorama failed to tell me that the glass had been repaired
2) They did not cover the cost of the repair
3) The installation of the windshield was done so poorly that was was leaking through
do not go to these people because 1) the owners sister who sits at the front desk is probably the rudest and most unprofessional person you will ever meet and 2) they try to be nice to you to sell you the car, once you sign, good luck if anything goes wrong with the car because they will most certainly not help you.the owner is Nasser, who was just full of it, the salesperson was Sam who was nice at first but then became angry at ME because i told him im going to file a formal complaint with OMVIC. Im not sure about other dealerships, but this is my first and last time here, read online reviews about AUTORAMA and you will see what i mean.