I shipped a vehicle with this company from Washington state to Florida. I was told that my vehicle would be delivered at 9pm and to meet the truck at the local mall. I arrived to find the truck was parked in the only un-lit area of the mall parking lot. It was completely dark when I inspected my vehicle and did not notice several small dents on the roof of my car. I signed the damage waiver and drove off in my vehicle.
A few days later I noticed the damage to the roof of my car. Several small dents just above the driver's side window and in the exact same position on the opposite side of the car as well. This damage was obviously caused by the auto-transport truck. I called the rep that I had dealt with. I figured the pictures would speak for themselves given the location and type of damage. Never heard from him again.
I have read several reviews of similar circumstances.
Several other victims of the same tactic- having to inspect their car late at night in an un-lit parking lot because the drivers know it is damaged. This was my first time shipping a vehicle. I did not know I needed to bring a flashlight to combat the dishonesty of the employees.
If you ship your car with this company, take a flashlight with you when you inspect it.
Terry Williams operates multiple auto transport companies with active web sites and active postings on TransportReviews.com. The companies have addresses in Camas, WA, Washugal WA, Portland OR and Chandler AZ. Only one of these companies has an active authority from the FMCSA and active insurance to operate, but all the companies will take your order (which is completely illegal and exposes you to massive risk).
If you call one of the companies without a license, they will take your order and then funnel through the active company (Auto Transport Group). If you have a problem and go the company they funnel the work to, they will say you were not their customer. And if you go back to the company you worked with, they have no authority or insurance so you are on your own with no legal recourse. By the way, these are not DBA (doing business as) names. These are presented as completely distinct companies which is why this is so illegal.
In addition, they run an illegal contest in which they tell you if you give them a 5-star review on TransportReviews.com, you will be entered into a drawing to get your shipping refunded in total. However the way they have implemented the contest is illegal in at least most states, and there is no evidence they have ever awarded the money to anyone (making it even more illegal). Further, if you post anything less than a 5-star review, they tell TransportReviews.com that you were not their customer and the review will not go up unless you go through a huge amount of effort to prove you were their customer. They then reply to your review with misleading in dishonest information to try and discredit you. In addition, when you fill out your review they give you a link to the form, but the form is filled out for Auto Shipping Group even though you may have used a different company like Domestic Auto Transport. So if you do give a 5-star review it makes Auto Shipping Group look like a rock star shipping company even though you never authorized ASG to do any work for you.
Auto Shipping Group Reviews
Hello,
I shipped a vehicle with this company from Washington state to Florida. I was told that my vehicle would be delivered at 9pm and to meet the truck at the local mall. I arrived to find the truck was parked in the only un-lit area of the mall parking lot. It was completely dark when I inspected my vehicle and did not notice several small dents on the roof of my car. I signed the damage waiver and drove off in my vehicle.
A few days later I noticed the damage to the roof of my car. Several small dents just above the driver's side window and in the exact same position on the opposite side of the car as well. This damage was obviously caused by the auto-transport truck. I called the rep that I had dealt with. I figured the pictures would speak for themselves given the location and type of damage. Never heard from him again.
I have read several reviews of similar circumstances.
Several other victims of the same tactic- having to inspect their car late at night in an un-lit parking lot because the drivers know it is damaged. This was my first time shipping a vehicle. I did not know I needed to bring a flashlight to combat the dishonesty of the employees.
If you ship your car with this company, take a flashlight with you when you inspect it.
Terry Williams operates multiple auto transport companies with active web sites and active postings on TransportReviews.com. The companies have addresses in Camas, WA, Washugal WA, Portland OR and Chandler AZ. Only one of these companies has an active authority from the FMCSA and active insurance to operate, but all the companies will take your order (which is completely illegal and exposes you to massive risk).
If you call one of the companies without a license, they will take your order and then funnel through the active company (Auto Transport Group). If you have a problem and go the company they funnel the work to, they will say you were not their customer. And if you go back to the company you worked with, they have no authority or insurance so you are on your own with no legal recourse. By the way, these are not DBA (doing business as) names. These are presented as completely distinct companies which is why this is so illegal.
In addition, they run an illegal contest in which they tell you if you give them a 5-star review on TransportReviews.com, you will be entered into a drawing to get your shipping refunded in total. However the way they have implemented the contest is illegal in at least most states, and there is no evidence they have ever awarded the money to anyone (making it even more illegal). Further, if you post anything less than a 5-star review, they tell TransportReviews.com that you were not their customer and the review will not go up unless you go through a huge amount of effort to prove you were their customer. They then reply to your review with misleading in dishonest information to try and discredit you. In addition, when you fill out your review they give you a link to the form, but the form is filled out for Auto Shipping Group even though you may have used a different company like Domestic Auto Transport. So if you do give a 5-star review it makes Auto Shipping Group look like a rock star shipping company even though you never authorized ASG to do any work for you.