Auto Case


Country United States
State Alabama
Website http://www.auto-case.com

Auto Case Reviews

  • Jun 10, 2015

I saw these cool phone cases on their instagram page, and I was like "Cool! I'll buy one since they seem to be an overall well liked company since people take pictures of their cases!"

WRONG.

I placed my order and after a week and a half I emailed them because I didn't get the tracking number they said that I would recieve. After several days they respond to me stating that they had a problem with their engravement equipment (it was a wooden case with a hand made design on it). So I shrugged it off and waited for my case.

I finally got a package in the mail and opened it with relief that it finally came. I saw the badass Nissan GTR logo carved on the back and as I pulled it out of the package, I realize it was for an iPhone 4, not a Samsung Galaxy S4. I doubled checked my digital receipt and realized that they messed up.

Already on a bad foot, I emailed them again aknowleging them of their mistake and asking for the proper case to be shipped. Long story short, they didn't get back with me for 2 weeks and they asked if this problem was still an issue. No s**t it's still an issue. They obviously don't have a solid business plan.

It's now June 9th and I still haven't received the proper case OR a date when I should expect the right case to be shipped. Another sketchy thing about their website is that there's no phone number to directly call, so I'm playing the waiting game until they decice to fix their mistake, which probably won't ever happen.

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