I used this product for 60 days and it does not work. They automatically bill you over $90 for the second one and will not take it back. When you call, you connect with someone over seas (China & India) and they try to bargin with you vs. giving you a refund. They will not refund the money and say you have to ship it back & pay a restorking fee.
I ordered two beauty products over the Internet/phone in response to their ad saying you would only pay shipping and handling of $3.95 per item for a trial product. Like a dummy, I used my debit card to order a skin serum and a snake venom creme. I re'c both products but never opened them. The next thing I know they are charging me almost $200.00 on my Wells Fargo debit card. I called the company on 5-16-15 to ask to return both products but the rep refused to give me an address. I then went online and found the address. I had already gone to my bank, WF here in Corpus Christi, TX , Airline and SPID branch and spoken to the bank rep who let me talk to someone in their Customer Service Dept. who told me to return both products and to be sure to get tracking numbers in order \for me to get credit. These are the tracking numbers via US Post office (Tracking # 1, 95001110403651364400) ; Tracking # 2, 95001110403651364386).
I then contacted the companyAuralux and the rep said yes they did receive products but still could not give me credit because I was outside the 15 trial period. I have tried at least 10 times to resolve this problem with them, always getting different answers and reps. WF won't help me because they were also told that I was outside the 15 trial period. But they are advertising falsely saying you only pay s&h.
While on line a pop up add came up with Dr. Ozz supporting this add, so I thought it was lagit. It was for skin care,removal of wrinkles, and bags under the eyes. FREE SAMPLE ALL YOU PAY IS SHIPPING. So I ordered it for my wife for easter. shipping was 4.99. Well didnt get the package untill after easter, with two 1 ounce bottles, AURALUX, and vibrant skin care.WHen my bank statement came I was chareged twice for shipping 4.99, and 4.93 for twothat came in the same box and the same day. 87.53 and 85.98 for the two bottles. I NEVER PLACED AN ORDER TO BY ONLY FOR THE FREE SAMPLES
TRIED TO CALL AND NO ANSWER, WAS PUT ON HOLD FOR 15 MIN. AND THEN A RECORDING CAME ON SAYING THEY HOLD MY TURN IN LINE AND CALL BACK WHEN THE NEXT REP WAS AVAILABLE. NEVER GOT A CALL BACK DID THIS THREE TIME AND GAVE UP.
I order trial offer snake venon cream on March 2nd 2015, it arrive 20th March. After using pimples appear and on the right side of my face start to itch, then a sore appear. I called the company saying I want to return product because of side effects. They state I could not return product but would take of $30.00 then another $10.00, two days later my credit card bill arrived . On my bill I was charge 2nd March $2.99, on the 17th March $87.53,and on April $87.53, I called the company , asking for their address and someone name to file a complaint. They refused to give me this information, I then ask to speak to someone in charge,was told no one available, but someone by the name of Pamela Johnson would get in touch with me to hear my complaint, well I am still waiting no one from the company has called me back. To my knowledge these people claim to stand behind their product, if it does'nt work will refund money. So what are these people hiding, they can't even give the right information.
Auralux Skincare Reviews
I used this product for 60 days and it does not work. They automatically bill you over $90 for the second one and will not take it back. When you call, you connect with someone over seas (China & India) and they try to bargin with you vs. giving you a refund. They will not refund the money and say you have to ship it back & pay a restorking fee.
I ordered two beauty products over the Internet/phone in response to their ad saying you would only pay shipping and handling of $3.95 per item for a trial product. Like a dummy, I used my debit card to order a skin serum and a snake venom creme. I re'c both products but never opened them. The next thing I know they are charging me almost $200.00 on my Wells Fargo debit card. I called the company on 5-16-15 to ask to return both products but the rep refused to give me an address. I then went online and found the address. I had already gone to my bank, WF here in Corpus Christi, TX , Airline and SPID branch and spoken to the bank rep who let me talk to someone in their Customer Service Dept. who told me to return both products and to be sure to get tracking numbers in order \for me to get credit. These are the tracking numbers via US Post office (Tracking # 1, 95001110403651364400) ; Tracking # 2, 95001110403651364386).
I then contacted the companyAuralux and the rep said yes they did receive products but still could not give me credit because I was outside the 15 trial period. I have tried at least 10 times to resolve this problem with them, always getting different answers and reps. WF won't help me because they were also told that I was outside the 15 trial period. But they are advertising falsely saying you only pay s&h.
While on line a pop up add came up with Dr. Ozz supporting this add, so I thought it was lagit. It was for skin care,removal of wrinkles, and bags under the eyes. FREE SAMPLE ALL YOU PAY IS SHIPPING. So I ordered it for my wife for easter. shipping was 4.99. Well didnt get the package untill after easter, with two 1 ounce bottles, AURALUX, and vibrant skin care.WHen my bank statement came I was chareged twice for shipping 4.99, and 4.93 for twothat came in the same box and the same day. 87.53 and 85.98 for the two bottles. I NEVER PLACED AN ORDER TO BY ONLY FOR THE FREE SAMPLES
TRIED TO CALL AND NO ANSWER, WAS PUT ON HOLD FOR 15 MIN. AND THEN A RECORDING CAME ON SAYING THEY HOLD MY TURN IN LINE AND CALL BACK WHEN THE NEXT REP WAS AVAILABLE. NEVER GOT A CALL BACK DID THIS THREE TIME AND GAVE UP.
I order trial offer snake venon cream on March 2nd 2015, it arrive 20th March. After using pimples appear and on the right side of my face start to itch, then a sore appear. I called the company saying I want to return product because of side effects. They state I could not return product but would take of $30.00 then another $10.00, two days later my credit card bill arrived . On my bill I was charge 2nd March $2.99, on the 17th March $87.53,and on April $87.53, I called the company , asking for their address and someone name to file a complaint. They refused to give me this information, I then ask to speak to someone in charge,was told no one available, but someone by the name of Pamela Johnson would get in touch with me to hear my complaint, well I am still waiting no one from the company has called me back. To my knowledge these people claim to stand behind their product, if it does'nt work will refund money. So what are these people hiding, they can't even give the right information.