I had bought a couch that would not fit in my rec room. I went back to Ashley to pay a 40 percent restocking fee and buy something that would fit in my rec room.The delivery was on 7/7/14 and I went back to Ashley on 7/11/14. Ashley told me that they did not want the couch back because it was used. They didnt care that I was going to pay the 40 persent restocking fee and also buy something else.I paid cash for the couch and was ready to pay cash for something new. Anyhow I have been ripped off. Ashley will not work with us at all. I guess being middle aged you get taken advantaged of. So i am stuck with a new couch for now.
I purchased the mattress on a Saturday, delivered Wednesday and it looked like their was a body inside of it. This is a very expensive Simmons Holly Glen Mattress. Ashley delivered a new mattress on Friday, it had the same problem and the delivery people would not return it. As of Sunday, no resolution to the problem. I have a $2600 un usable mattress in my bedroom. After several calls to the store, no return call from the manager. Look at the pictures and do not buy anything from
ASHLEY FURNITURE INDUSTRIES INC. Reviews
I had bought a couch that would not fit in my rec room. I went back to Ashley to pay a 40 percent restocking fee and buy something that would fit in my rec room.The delivery was on 7/7/14 and I went back to Ashley on 7/11/14. Ashley told me that they did not want the couch back because it was used. They didnt care that I was going to pay the 40 persent restocking fee and also buy something else.I paid cash for the couch and was ready to pay cash for something new. Anyhow I have been ripped off. Ashley will not work with us at all. I guess being middle aged you get taken advantaged of. So i am stuck with a new couch for now.
I purchased the mattress on a Saturday, delivered Wednesday and it looked like their was a body inside of it. This is a very expensive Simmons Holly Glen Mattress. Ashley delivered a new mattress on Friday, it had the same problem and the delivery people would not return it. As of Sunday, no resolution to the problem. I have a $2600 un usable mattress in my bedroom. After several calls to the store, no return call from the manager. Look at the pictures and do not buy anything from