American Water of Surprise, Arizona does not like to send bills. When you call and complain about late fees or if they shut your water off becaue you didn't get a bill because they don't send it out you are told that you are bond by the fees that are in the notices EVEN IF YOU DO NOT RECEIVE YOUR BILL! How is that! I am calling you saying wheres my bill and how much do I owe just to get told I have late charges and if you don't pay them you are being shut off EVEN THOUGH YOU ARE NOT AT FAULT FOR THE LATE CHARGE! And then they charge you $70 to reconnect! Unbelievable.
Arizona American Water Reviews
American Water of Surprise, Arizona does not like to send bills. When you call and complain about late fees or if they shut your water off becaue you didn't get a bill because they don't send it out you are told that you are bond by the fees that are in the notices EVEN IF YOU DO NOT RECEIVE YOUR BILL! How is that! I am calling you saying wheres my bill and how much do I owe just to get told I have late charges and if you don't pay them you are being shut off EVEN THOUGH YOU ARE NOT AT FAULT FOR THE LATE CHARGE! And then they charge you $70 to reconnect! Unbelievable.