NEVER USE THIS COMPANY!!! UNQUALIFIED TECHNICIANS AND HORRIBLE HEAD OFFICE STAFF!
This company totally takes advantage of customers and lies to customers!!!
I was quoted $842.79 for parts and labour to fix our fridge, after calling around and investigating I found out that the part would cost less then $200.
Upon speaking to the customer service manager, and inquiring as to the high quote, I was told that the company has "up-charges " for parts, I immediately cancelled the job. Still waiting for may refund of the deposit I gave them.
I found a much more reliable company to come and asses the problem and the technician was able to reset the control board within 5 minutes. No replacement parts were ever needed.
offered coupons on web site. say they will be added to bill. dont print. never added to bill. service guy knows nothings about it. contact CS who seems to also be manager refused to do anything. said next time. then hung up.
would never use them again. they charged 280. labor for 1 hrs work.
Appliance Repair Guys Reviews
NEVER USE THIS COMPANY!!! UNQUALIFIED TECHNICIANS AND HORRIBLE HEAD OFFICE STAFF!
This company totally takes advantage of customers and lies to customers!!!
I was quoted $842.79 for parts and labour to fix our fridge, after calling around and investigating I found out that the part would cost less then $200.
Upon speaking to the customer service manager, and inquiring as to the high quote, I was told that the company has "up-charges " for parts, I immediately cancelled the job. Still waiting for may refund of the deposit I gave them.
I found a much more reliable company to come and asses the problem and the technician was able to reset the control board within 5 minutes. No replacement parts were ever needed.
Rude, and rip off
offered coupons on web site. say they will be added to bill. dont print. never added to bill. service guy knows nothings about it. contact CS who seems to also be manager refused to do anything. said next time. then hung up.
would never use them again. they charged 280. labor for 1 hrs work.