We live in La Jolla and our refrigerator needed repair to water line for ice maker. I googled and up popped "La Jolla appliance repair same day service", so we called. We were stood up twice the first day after waiting over an hour, Pete (619-253-6152) service guy called to say he couldn't make it until later in day. So again we waited another hour and received another call that he couldn't make it. Rescheduled for next morning and he arrived. Pulled off back of Refrig and told my husband it needed a part. Had to pay for service call ($75) and half of the part or $125. Said he'd call several days later if he found the part. No call was received, so I called back and service guy (we had his cell phone) said he hadn't heard from office so part was not in yet. I googled the company name on the receipt and learned that it was located in Maryland, not in CA. I called the main number and was told they had technicians in CA and was given another number. It was another cell phone and left messages. No call back until another day and was told that they were hunting down the part since refrig was 10 years old. This has gone on now for several days and still no part or calls returned. I finally called and asked to please give me the name of the part they thought was needed and I'd order it myself. A month later and still no reply.
I feel this was not only false advertising but we were "had" since no part, they have our cc number and they aren't even located in San Diego.
Antonic Appliance Repair Reviews
We live in La Jolla and our refrigerator needed repair to water line for ice maker. I googled and up popped "La Jolla appliance repair same day service", so we called. We were stood up twice the first day after waiting over an hour, Pete (619-253-6152) service guy called to say he couldn't make it until later in day. So again we waited another hour and received another call that he couldn't make it. Rescheduled for next morning and he arrived. Pulled off back of Refrig and told my husband it needed a part. Had to pay for service call ($75) and half of the part or $125. Said he'd call several days later if he found the part. No call was received, so I called back and service guy (we had his cell phone) said he hadn't heard from office so part was not in yet. I googled the company name on the receipt and learned that it was located in Maryland, not in CA. I called the main number and was told they had technicians in CA and was given another number. It was another cell phone and left messages. No call back until another day and was told that they were hunting down the part since refrig was 10 years old. This has gone on now for several days and still no part or calls returned. I finally called and asked to please give me the name of the part they thought was needed and I'd order it myself. A month later and still no reply.
I feel this was not only false advertising but we were "had" since no part, they have our cc number and they aren't even located in San Diego.