I called AE on April 1st asking them to issue my refund check of ~900. They said they would do so immediately and I would receive in next 4-7 days. I was very patient and waited. No check arrived. I am in dire need of this check
Over 2 weeks later, I called again and spent nearly 30 minutes on the phone. They agreed to put a stop on the first check and re-issue a 2nd. (The first still has not even arrived btw). I asked if they could expedite the check however they stated that this does not fall under their expedited policy. I felt that this was ridiculous given taht I had already waited nearly 3 weeks, yet I had no choice.
Now over a week has passed since that call and there is no check. The first with a stop on it never arrived. The second is not here.
I called AGAIN (which is difficult given my strenuous schedule as a physician). I spoke to Superviser Eric 38683 and he said there is nothing he can do and blamed it on US mail. I have ordered many things on line and it never takes so long to arrive in the continental United States.
I asked if he could expedite and he stated the rules under which that could happen and said he could not do so in this case. I told him that there are always ways to make things happen and that in this case, I expect the check to be here within 48h. I am in dire need, I have been a loyal customer who pays my entire bill each month. Yet no solution.
At this point, I would like to cancel my card with American Express after this check arrives. I explained I am in a dire situation where the check is needed asap. I have waited a month. There is no reason a check should take so long.
I needed something from citicard and they expedited overnight, free of charge, (their own idea) the other week.
I hope someone can assist me in getting AE to expedite the check. Everyday for a month I have waited and it seems it is being brought over by a pigeon flying across the country.
I believe there were ways to be flexible and authorize an expedited shipment of the check to me given the inconvenince they caused, the patience I have demonstrated, the time I have had to spend calling them (~30min/time), and further that I explained I am in a situation where the check needs to be in my hands asap.
American Express sent a derogatory report to all of the credit bureau's that I was over my credit limit with them by $132. Not only had I not received my bill yet. I have never been late in the past. Always paid in Full, and I have Been a customer for over 20 years. When I asked them why they even approved my charge if it would put me over the credit limit, They responded that they didnt want to embarrassed me. So its OK to ruin my credit? This has never, ever happned with Visa or Mastercard.
I for one will pay my bill in full immediatly and when my check clears I will be canceling my American Express card. Its hard to find added value these days in Amercan Express. Treating their members like deadbeats, Priceless. I will be leaving home for this day forward without an American Express card and take every opportunity to tell everyone I know, why I dont have and American Express card. Oh, when I told Amercian Express that I was going to cancel my card they said they would have to make another derogatory report that I canceled becuase I went over my credit limit. Can you believe these Morons?
American Express Banking Corp. Reviews
I called AE on April 1st asking them to issue my refund check of ~900. They said they would do so immediately and I would receive in next 4-7 days. I was very patient and waited. No check arrived. I am in dire need of this check
Over 2 weeks later, I called again and spent nearly 30 minutes on the phone. They agreed to put a stop on the first check and re-issue a 2nd. (The first still has not even arrived btw). I asked if they could expedite the check however they stated that this does not fall under their expedited policy. I felt that this was ridiculous given taht I had already waited nearly 3 weeks, yet I had no choice.
Now over a week has passed since that call and there is no check. The first with a stop on it never arrived. The second is not here.
I called AGAIN (which is difficult given my strenuous schedule as a physician). I spoke to Superviser Eric 38683 and he said there is nothing he can do and blamed it on US mail. I have ordered many things on line and it never takes so long to arrive in the continental United States.
I asked if he could expedite and he stated the rules under which that could happen and said he could not do so in this case. I told him that there are always ways to make things happen and that in this case, I expect the check to be here within 48h. I am in dire need, I have been a loyal customer who pays my entire bill each month. Yet no solution.
At this point, I would like to cancel my card with American Express after this check arrives. I explained I am in a dire situation where the check is needed asap. I have waited a month. There is no reason a check should take so long.
I needed something from citicard and they expedited overnight, free of charge, (their own idea) the other week.
I hope someone can assist me in getting AE to expedite the check. Everyday for a month I have waited and it seems it is being brought over by a pigeon flying across the country.
I believe there were ways to be flexible and authorize an expedited shipment of the check to me given the inconvenince they caused, the patience I have demonstrated, the time I have had to spend calling them (~30min/time), and further that I explained I am in a situation where the check needs to be in my hands asap.
American Express sent a derogatory report to all of the credit bureau's that I was over my credit limit with them by $132. Not only had I not received my bill yet. I have never been late in the past. Always paid in Full, and I have Been a customer for over 20 years. When I asked them why they even approved my charge if it would put me over the credit limit, They responded that they didnt want to embarrassed me. So its OK to ruin my credit? This has never, ever happned with Visa or Mastercard.
I for one will pay my bill in full immediatly and when my check clears I will be canceling my American Express card. Its hard to find added value these days in Amercan Express. Treating their members like deadbeats, Priceless. I will be leaving home for this day forward without an American Express card and take every opportunity to tell everyone I know, why I dont have and American Express card. Oh, when I told Amercian Express that I was going to cancel my card they said they would have to make another derogatory report that I canceled becuase I went over my credit limit. Can you believe these Morons?