My wife bought travel insurance through Alaska Airlines for her elderly parents. She called Allianz before the purchase to ask about specifics of the coverage since her dad was 101 years old. She received assurance of coverage.
The day before the Alaskan Air flight Dad became ill and the doctor said not to travel. We filed the claim, talked many times to Allianz customer service reps and submitted reams of information and doctor reports.
This was all a complete waste of time as it was clear thaat Allianz never intended to pay the claim for any reason. The company is a complete fraud enterprise. Never buy this product, ever. Shame on Alaska Airlines for selling this product on their website.
I had to cancel an entire trip three days before flying out due to an illness that put me in the hospital very unexpectantly. My airfare and hotel fees were unrefundable at the time of the scheduled flight. After providing Allianz with everything except my right arm AND waiting week after week, I fianlly get an email that they needed more info from my attending doctor. After another three weeks, I have had enough and call their customer diservice center. I am told that my claim was denied for a pre existing illness.....which i never had.....and that is that!!! I was told I could write up this big long appeal, but as I was on the phone to them, I went to Rip Off report and after quick scanning...I saw that my cause was hopeless.... I thanked him for helping me as far as he could but told him i was basically peeing into the wind and hugn up.
Allianz Global Assistance Reviews
My wife bought travel insurance through Alaska Airlines for her elderly parents. She called Allianz before the purchase to ask about specifics of the coverage since her dad was 101 years old. She received assurance of coverage.
The day before the Alaskan Air flight Dad became ill and the doctor said not to travel. We filed the claim, talked many times to Allianz customer service reps and submitted reams of information and doctor reports.
This was all a complete waste of time as it was clear thaat Allianz never intended to pay the claim for any reason. The company is a complete fraud enterprise. Never buy this product, ever. Shame on Alaska Airlines for selling this product on their website.
I had to cancel an entire trip three days before flying out due to an illness that put me in the hospital very unexpectantly. My airfare and hotel fees were unrefundable at the time of the scheduled flight. After providing Allianz with everything except my right arm AND waiting week after week, I fianlly get an email that they needed more info from my attending doctor. After another three weeks, I have had enough and call their customer diservice center. I am told that my claim was denied for a pre existing illness.....which i never had.....and that is that!!! I was told I could write up this big long appeal, but as I was on the phone to them, I went to Rip Off report and after quick scanning...I saw that my cause was hopeless.... I thanked him for helping me as far as he could but told him i was basically peeing into the wind and hugn up.