I was contacted by All PC Experts right after I had been contacted by a legitimate company. They told me they were partners with this other company. They are not. They'd call me every couple of weeks and tell me they needed to 'fix' my computer. Like a fool, I let them have access.
The legitimate company contacted me yesterday. They are partnered with Microsoft, their engineers are Microsoft certified. All PC Experts are not. The legitimate company ran some software and right away, I saw there was a field of 'foreign addresses' between 2 other fields that was not supposed to be there. I could see everything the legitimate company was doing to my computer. I didn't see anything All PC Experts was doing.
After the scans were done, there were over 900 events of viruses, malware, trojans and all kinds of bad things that weren't supposed to be on my computer!
I called All PC Experts to cancel the contract and refund my money. First Jennifer said it would take 25 days to refund it. Then she said 15 days. She did not want me to go to my bank to dispute it because she'd get in trouble. She wanted to know who the legitimate company I'm dealing with is. If she needs to ask me that question, then they aren't partners. Or, she wouldn't need to ask me.
She said they'd installed software on my computer. I told them to cancel the licences then. She said I wouldn't have any network security. I thought if I did have network security, then I would not have had over 900 events that weren't supposed to be there!
Now, if All PC Experts is legitimate, they would have known who they partner with. If they're legitimate, they wouldn't be calling every couple weeks. Oh, after I paid the initial $249.99, they wanted to charge me another $299.99 for something else they said I needed and it was lifetime. Nope - I didn't take it. Jennifer argued with me over that until I finally told her I have cancer. I don't have a lot of money. All true. Somehow, I think they'll be calling me and harassing me some more.
I did go to my bank right after I hung up with them and filed to get my money back. I should have it within 7 - 10 business days. Not the 15 business days like Jennifer said.
I cancelled their service and they called me and said they needed to take their stuff off my computer which I did not realize was on there. When the guy who called himself Andrew took control of my computer he deleted everything he could, my printer, all my drivers and fixed it so I could not connect to any internet service. In other words he destroyed my computer. They have called me and called again today to say that they were going to charge my credit card $200 to remove me from their files which they will find out they cannot do because I changed my credit card. I think they were hired by Systweak to fix computers for people who had subscribed to their service. I am not happy with Systweak or All PC experts and would NEVER EVER RECOMMEND THEM.
As I stated I believe All PC experts is hired by a softwear company called Systweak. The person I originally talked with was Jonathan Chase who I believe runs to company. Someone who called himself Andrew is the one who destroyed my computer by deleting all my drivers, computer and everything he could including my printer and fixed it so I could not connect to any internet service because I was cancelling my service with them as I was unhappy with the company. He called me again this morning and threatened to charge my credit card $200 to cancel my service with them. I told him to quit calling me or I was going to call the police. He had called 5 times this morning and I told him never to contact me again.
All PC Experts Reviews
allpcexperts
they definately a scam, and extremely difficult to deal with.
I was contacted by All PC Experts right after I had been contacted by a legitimate company. They told me they were partners with this other company. They are not. They'd call me every couple of weeks and tell me they needed to 'fix' my computer. Like a fool, I let them have access.
The legitimate company contacted me yesterday. They are partnered with Microsoft, their engineers are Microsoft certified. All PC Experts are not. The legitimate company ran some software and right away, I saw there was a field of 'foreign addresses' between 2 other fields that was not supposed to be there. I could see everything the legitimate company was doing to my computer. I didn't see anything All PC Experts was doing.
After the scans were done, there were over 900 events of viruses, malware, trojans and all kinds of bad things that weren't supposed to be on my computer!
I called All PC Experts to cancel the contract and refund my money. First Jennifer said it would take 25 days to refund it. Then she said 15 days. She did not want me to go to my bank to dispute it because she'd get in trouble. She wanted to know who the legitimate company I'm dealing with is. If she needs to ask me that question, then they aren't partners. Or, she wouldn't need to ask me.
She said they'd installed software on my computer. I told them to cancel the licences then. She said I wouldn't have any network security. I thought if I did have network security, then I would not have had over 900 events that weren't supposed to be there!
Now, if All PC Experts is legitimate, they would have known who they partner with. If they're legitimate, they wouldn't be calling every couple weeks. Oh, after I paid the initial $249.99, they wanted to charge me another $299.99 for something else they said I needed and it was lifetime. Nope - I didn't take it. Jennifer argued with me over that until I finally told her I have cancer. I don't have a lot of money. All true. Somehow, I think they'll be calling me and harassing me some more.
I did go to my bank right after I hung up with them and filed to get my money back. I should have it within 7 - 10 business days. Not the 15 business days like Jennifer said.
DO NOT do business with All PC Experts!
I cancelled their service and they called me and said they needed to take their stuff off my computer which I did not realize was on there. When the guy who called himself Andrew took control of my computer he deleted everything he could, my printer, all my drivers and fixed it so I could not connect to any internet service. In other words he destroyed my computer. They have called me and called again today to say that they were going to charge my credit card $200 to remove me from their files which they will find out they cannot do because I changed my credit card. I think they were hired by Systweak to fix computers for people who had subscribed to their service. I am not happy with Systweak or All PC experts and would NEVER EVER RECOMMEND THEM.
As I stated I believe All PC experts is hired by a softwear company called Systweak. The person I originally talked with was Jonathan Chase who I believe runs to company. Someone who called himself Andrew is the one who destroyed my computer by deleting all my drivers, computer and everything he could including my printer and fixed it so I could not connect to any internet service because I was cancelling my service with them as I was unhappy with the company. He called me again this morning and threatened to charge my credit card $200 to cancel my service with them. I told him to quit calling me or I was going to call the police. He had called 5 times this morning and I told him never to contact me again.