I'm currently in the Army and stationed in Florida. My family and I are relocating to Maryland in the end of October. About a month ago I signed up to get quotes from various auto transport companies to ship my car from Florida to Maryland. I received phone calls and emails with price quotes ranging from $650-$800.
Peter from All Country Transport contacted me and gave me the lowest quote yet over the phone. I was driving and didn't have the chance to look up the reviews on this company with the BBB or other consumer protection sites. To lock in the price and the shipment two months out Peter wanted a $150 deposit. I wasn't given a disclosure that the deposit was non-refundable if the shipment was cancelled, or that we had a binding contract.
The next day I received the blank contract to sign from Peter. I decided that I wanted to drive up to Maryland to look at some houses and that I didn't need my car transported any longer. When I sent a cancellation notice to Peter and asked for my deposit, he said "I'll See What I Can Do". Then he said his driver had the deposit, although it was two months out from being shipped.
I reminded him that I never signed a contract, and was never given a disclosure. Peter then said it was a binding contract according to three lawyers, Mastercard, and Visa. I can't make this stuff up! I then decided I was done trying to deal with him and his dishonest and unprofessional company. I opened a dispute with my credit card company, and gave them the whole story.
Two weeks after cancelling the shipment with Peter, I got a call from Frank. Frank notified me that my car was dispatched to be picked up in forty five days. If it was closer to pick up date their scam might have actually worked. Frank was surprised to find out that I had cancelled the shipment, and promised to get my deposit back. I didn't receive another call from Frank. I did however get a notification from my credit card company that $150 had been deposited back to my account. Obviously, Peter's legal guidance was as poor as his customer service. Do your research before choosing a transport company. I've read so many bad reviews about this company, and they are all similar. The classic bait and switch pricing scam!
We contracted with, all country transports manager Peter to ship our BMW from Norfolk, VA to Gig Harbor, WA. we paid a down payment of $ 175, with the balance to be paid when car was delivered. It took 8' days driver called and said we owed $200 more dollars than was quoted. We tried to call Peter at all country transports, no answer. Then finally got a hold of him, he started with his fast talking, well prices go,up. Routine. Oh & I forgot to say the driver wanted us to come pick the car up in another city at 11 pm at night. Well that is not home delivery now is it. So sure we will meet you at the police station to pick up car. The. They backed down & said they would deliver it in the morning. Never heard from them the next morning, and forget about getting a hold of Peter (said manager of all country transports).They must have been too busy ripping other people off To take our call or call us back. So in the end, finally someone from Tacoma called us as they were closing to say our car was dropped off there the night before at 11 pm. So 2 days after our car was sitting in a Lot in Tacoma for 2 days with out our knowledge, we drove to,pick it up & and yep had to pay $200 more. that will teach us not to look at reviews of this company. I hope others take my advice & go with some one else. They have more bad reviews than good. I am wondering if the good reviews are from Peter. They are BIG scammers & they need to be stopped.
All Country Auto Transport INC Reviews
They Tried to Keep My Deposit
I'm currently in the Army and stationed in Florida. My family and I are relocating to Maryland in the end of October. About a month ago I signed up to get quotes from various auto transport companies to ship my car from Florida to Maryland. I received phone calls and emails with price quotes ranging from $650-$800.
Peter from All Country Transport contacted me and gave me the lowest quote yet over the phone. I was driving and didn't have the chance to look up the reviews on this company with the BBB or other consumer protection sites. To lock in the price and the shipment two months out Peter wanted a $150 deposit. I wasn't given a disclosure that the deposit was non-refundable if the shipment was cancelled, or that we had a binding contract.
The next day I received the blank contract to sign from Peter. I decided that I wanted to drive up to Maryland to look at some houses and that I didn't need my car transported any longer. When I sent a cancellation notice to Peter and asked for my deposit, he said "I'll See What I Can Do". Then he said his driver had the deposit, although it was two months out from being shipped.
I reminded him that I never signed a contract, and was never given a disclosure. Peter then said it was a binding contract according to three lawyers, Mastercard, and Visa. I can't make this stuff up! I then decided I was done trying to deal with him and his dishonest and unprofessional company. I opened a dispute with my credit card company, and gave them the whole story.
Two weeks after cancelling the shipment with Peter, I got a call from Frank. Frank notified me that my car was dispatched to be picked up in forty five days. If it was closer to pick up date their scam might have actually worked. Frank was surprised to find out that I had cancelled the shipment, and promised to get my deposit back. I didn't receive another call from Frank. I did however get a notification from my credit card company that $150 had been deposited back to my account. Obviously, Peter's legal guidance was as poor as his customer service. Do your research before choosing a transport company. I've read so many bad reviews about this company, and they are all similar. The classic bait and switch pricing scam!
Good Riddance!
I got my money back!!!
We contracted with, all country transports manager Peter to ship our BMW from Norfolk, VA to Gig Harbor, WA. we paid a down payment of $ 175, with the balance to be paid when car was delivered. It took 8' days driver called and said we owed $200 more dollars than was quoted. We tried to call Peter at all country transports, no answer. Then finally got a hold of him, he started with his fast talking, well prices go,up. Routine. Oh & I forgot to say the driver wanted us to come pick the car up in another city at 11 pm at night. Well that is not home delivery now is it. So sure we will meet you at the police station to pick up car. The. They backed down & said they would deliver it in the morning. Never heard from them the next morning, and forget about getting a hold of Peter (said manager of all country transports).They must have been too busy ripping other people off To take our call or call us back. So in the end, finally someone from Tacoma called us as they were closing to say our car was dropped off there the night before at 11 pm. So 2 days after our car was sitting in a Lot in Tacoma for 2 days with out our knowledge, we drove to,pick it up & and yep had to pay $200 more. that will teach us not to look at reviews of this company. I hope others take my advice & go with some one else. They have more bad reviews than good. I am wondering if the good reviews are from Peter. They are BIG scammers & they need to be stopped.