I'm a guy, a guy who only buys jeans when an older pair wears out. I placed my first order mid-November 2014 for one pair of Prison Blues Jeans. I knew that it could be a bad time of year for a small shop to fill the order, and I was right. Long story short, I never did get the jeans and I didn't get a refund until mid-January. The "online guy," it turns out is also the owner who is very difficult to get a hold of. He's rarely in the store and rarely returns messages left by his employees despite me calling at least once a week starting mid-December. He eventually apologized and said that I had ordered a non-standard size (never had that problem before) and that "I fell through the cracks." Once I finally talked to the owner, I received an immediate refund.
OK, so I took the owner for his word. He seemed sincere, and since I still needed a replacement pair of jeans, I took another chance on the All American Store. I ordered another pair of Prison Blues Jeans in mid-February. Two weeks pass and I still hadn’t received a shipping notice. I called again and I was told that two+ weeks isn’t unusual to process an order. I eventually get a pair of jeans that are the right size during the first week of March but they are the wrong style (raw denim). I called immediately, but again, no response as to a return/exchange/refund. I have called at least once a week to talk to the “online guy” / owner and I have left messages each and every time. It’s now the end of March, I still don’t have the jeans I ordered, I have a pair of jeans that I didn’t order (will shrink too small once washed), and no refund.
Once this is finally resolved, I will never order from the All American Store again. And I advise that you don’t order in the first place.
have called once and written three times with no response, ill not order again from them Placed order on 29 August and it is now 22 September and still do not know where my order is,
All American Store LLC Reviews
Fool me once...
I'm a guy, a guy who only buys jeans when an older pair wears out. I placed my first order mid-November 2014 for one pair of Prison Blues Jeans. I knew that it could be a bad time of year for a small shop to fill the order, and I was right. Long story short, I never did get the jeans and I didn't get a refund until mid-January. The "online guy," it turns out is also the owner who is very difficult to get a hold of. He's rarely in the store and rarely returns messages left by his employees despite me calling at least once a week starting mid-December. He eventually apologized and said that I had ordered a non-standard size (never had that problem before) and that "I fell through the cracks." Once I finally talked to the owner, I received an immediate refund.
OK, so I took the owner for his word. He seemed sincere, and since I still needed a replacement pair of jeans, I took another chance on the All American Store. I ordered another pair of Prison Blues Jeans in mid-February. Two weeks pass and I still hadn’t received a shipping notice. I called again and I was told that two+ weeks isn’t unusual to process an order. I eventually get a pair of jeans that are the right size during the first week of March but they are the wrong style (raw denim). I called immediately, but again, no response as to a return/exchange/refund. I have called at least once a week to talk to the “online guy” / owner and I have left messages each and every time. It’s now the end of March, I still don’t have the jeans I ordered, I have a pair of jeans that I didn’t order (will shrink too small once washed), and no refund.
Once this is finally resolved, I will never order from the All American Store again. And I advise that you don’t order in the first place.
having the same problem here,
have called once and written three times with no response, ill not order again from them Placed order on 29 August and it is now 22 September and still do not know where my order is,