EMy daughter purchased 2 row ""c"" tickets to the Austin Mahone Concert taking place in Nashville on 09/06/14. She made the purchase on a site called concertticketcenter.com. The entire amount of $1,399.96 was immediately placed on my card.
Shortly after, I received a sales receipt from a company called All Access Tickets claiming they were the seller and not concertticketcenter.com. The seller's email address is Concert Ticket Center allows All Access Tickets to anonymously post their tickets on their website for sale in exchange for part of the profit or what they term ""Service Fees"". Turns out Concert Ticket Center is an intermediary site only and they take no responsibility or ownership of anything other than to send you meaningless emails.
Alarms went off when I viewed the sales receipt from All Access Tickets.
Red Flag #1 - The receipt read 2 tickets were purchased in rows 1-15 which do not exist at the venue. She purchased tickets in row ""C"".
Red Flag #2 - The letters TBD were next to the concert date 09/06/14.
Red Flag #3 - There was a note on the invoice that read ""tickets will be READY FOR DELIVERY by 09/02/14"" which is 5 months from date of purchase and only 4 days prior to the concert date of 09/06/14.
I called and voiced my concerns to Josh Greenly of All Access Tickets. In a nutshell, my daughter and I walked right into the Lion's mouth when that box was checked during on the website concertticketcenter.com stating we agreed to their terms and conditions which were very lengthy and confusing. I informed him that he charged me for tickets we did not purchase in rows that don't exist for a concert he claims will be for a date that is ""to be determined"". He was a real smart @$$ and told me there are no cancellations or refunds and it wasn't his problem. Huh?
I informed him to cancel the order and refund my card. He refused. I told him I would file a dispute with my credit card company. He informed me ""in writing"" if he lost the charge back dispute, he would contact the police and he would ""go after"" the person who defrauded him - my 14 year old daughter!!!
Within hours, he claimed he had already shipped the tickets and sent me a fed ex tracking number. I called Fed Ex and they said nothing had been picked up from them and they had only submitted information to create a shipping label.
I informed Josh I knew that they had not shipped and instructed him NOT to ship the tickets. He did so anyway. The fed ex envelope arrived. I took the sealed intact fed ex envelope to a law firm and had them witness my opening the envelope.
Attached is a picture of what I received from All Access Tickets. I have filed a dispute with my bank and all of the documentation surrounding the matter has been turned over to attorneys.
After I left a bad but honest review for All Access Tickets, his attorney (?) sent an email stating he had suffered damages in excess of 1 million dollars in less than a matter of days and if I didn't take down my reviews, he was going to sue me for at least that much. The attorney went on to demand I retract all statements and ""apologize"" for having made them.
This company which apparently just opened in 2014 needs to be investigated for False Advertisement and Renegation of Contracted Purchased items. Recently I purchased 4 tickets for an event through ticket-omaha.com. I even called the company before ordering them, to ensure they were legit. A guy answered all of my questions and ensured me everything looked good. A few minutes later I recieved a confirmation email confirming the purchase of the tickets, not only from www.ticket-omaha,com but also a PAID receipt from ALLACCESSTICKETS.COM also confirming the ticket purchase at the agreed upon price. The reason I went with this company instead of through the venue's box office is these tickets were cheaper. There were some inconveniences however, they don't tell you exactly which seats your getting, (ie. Somewhere between Row A-R) and also they promise delivery by a few days before the show, but no tracking number or anything. I figured I could deal with these inconveniences because I felt the price was reasonable and they offer a guarantee. There were significant tickets still available through the box office for this event at the time I bought them through ticket-omaha.com. So I proceed to make plans and promises ect. to family regarding the event we were all very excited to attend. Then two days later I get several emails and phone call from representatives of liveshindigs.com informing me the tickets I paid for and bought were no longer available to me, that "the seller decided not to sell them to me." During the two days that elapsed before the ticket purchase and the phone call informing me they were reneging on the contract, all tickets together had sold out for the show. Reps at liveshindigs informed me that ALLACCESSTICKETS.COM was the seller. So I reached out to them. I was treated harshly and coldly by a man identifying himself as a manager for the organization. They refused to honor the contract, refused to work with me to find a solution, and refused to even apologize. It is my STRONG recommendation that anyone contemplating purchasing tickets from the secondary ticket market steer clear of all of these websites especially ALLACCESSTICKETS.COM. It appears they started up sometime in early 2014. It's obviously an amateur operation with shady sales tactics, misleading false advertisement, and horrible customer service. They've already racked up a sizable number of complaints from the Better Business Bureau and it's easy to see why. I should have done my research before giving these people my money!!!!!
All Access Tickets Reviews
EMy daughter purchased 2 row ""c"" tickets to the Austin Mahone Concert taking place in Nashville on 09/06/14. She made the purchase on a site called concertticketcenter.com. The entire amount of $1,399.96 was immediately placed on my card.
Shortly after, I received a sales receipt from a company called All Access Tickets claiming they were the seller and not concertticketcenter.com. The seller's email address is Concert Ticket Center allows All Access Tickets to anonymously post their tickets on their website for sale in exchange for part of the profit or what they term ""Service Fees"". Turns out Concert Ticket Center is an intermediary site only and they take no responsibility or ownership of anything other than to send you meaningless emails.
Alarms went off when I viewed the sales receipt from All Access Tickets.
Red Flag #1 - The receipt read 2 tickets were purchased in rows 1-15 which do not exist at the venue. She purchased tickets in row ""C"".
Red Flag #2 - The letters TBD were next to the concert date 09/06/14.
Red Flag #3 - There was a note on the invoice that read ""tickets will be READY FOR DELIVERY by 09/02/14"" which is 5 months from date of purchase and only 4 days prior to the concert date of 09/06/14.
I called and voiced my concerns to Josh Greenly of All Access Tickets. In a nutshell, my daughter and I walked right into the Lion's mouth when that box was checked during on the website concertticketcenter.com stating we agreed to their terms and conditions which were very lengthy and confusing. I informed him that he charged me for tickets we did not purchase in rows that don't exist for a concert he claims will be for a date that is ""to be determined"". He was a real smart @$$ and told me there are no cancellations or refunds and it wasn't his problem. Huh?
I informed him to cancel the order and refund my card. He refused. I told him I would file a dispute with my credit card company. He informed me ""in writing"" if he lost the charge back dispute, he would contact the police and he would ""go after"" the person who defrauded him - my 14 year old daughter!!!
Within hours, he claimed he had already shipped the tickets and sent me a fed ex tracking number. I called Fed Ex and they said nothing had been picked up from them and they had only submitted information to create a shipping label.
I informed Josh I knew that they had not shipped and instructed him NOT to ship the tickets. He did so anyway. The fed ex envelope arrived. I took the sealed intact fed ex envelope to a law firm and had them witness my opening the envelope.
Attached is a picture of what I received from All Access Tickets. I have filed a dispute with my bank and all of the documentation surrounding the matter has been turned over to attorneys.
After I left a bad but honest review for All Access Tickets, his attorney (?) sent an email stating he had suffered damages in excess of 1 million dollars in less than a matter of days and if I didn't take down my reviews, he was going to sue me for at least that much. The attorney went on to demand I retract all statements and ""apologize"" for having made them.
REALLY?????
This company which apparently just opened in 2014 needs to be investigated for False Advertisement and Renegation of Contracted Purchased items. Recently I purchased 4 tickets for an event through ticket-omaha.com. I even called the company before ordering them, to ensure they were legit. A guy answered all of my questions and ensured me everything looked good. A few minutes later I recieved a confirmation email confirming the purchase of the tickets, not only from www.ticket-omaha,com but also a PAID receipt from ALLACCESSTICKETS.COM also confirming the ticket purchase at the agreed upon price. The reason I went with this company instead of through the venue's box office is these tickets were cheaper. There were some inconveniences however, they don't tell you exactly which seats your getting, (ie. Somewhere between Row A-R) and also they promise delivery by a few days before the show, but no tracking number or anything. I figured I could deal with these inconveniences because I felt the price was reasonable and they offer a guarantee. There were significant tickets still available through the box office for this event at the time I bought them through ticket-omaha.com. So I proceed to make plans and promises ect. to family regarding the event we were all very excited to attend. Then two days later I get several emails and phone call from representatives of liveshindigs.com informing me the tickets I paid for and bought were no longer available to me, that "the seller decided not to sell them to me." During the two days that elapsed before the ticket purchase and the phone call informing me they were reneging on the contract, all tickets together had sold out for the show. Reps at liveshindigs informed me that ALLACCESSTICKETS.COM was the seller. So I reached out to them. I was treated harshly and coldly by a man identifying himself as a manager for the organization. They refused to honor the contract, refused to work with me to find a solution, and refused to even apologize. It is my STRONG recommendation that anyone contemplating purchasing tickets from the secondary ticket market steer clear of all of these websites especially ALLACCESSTICKETS.COM. It appears they started up sometime in early 2014. It's obviously an amateur operation with shady sales tactics, misleading false advertisement, and horrible customer service. They've already racked up a sizable number of complaints from the Better Business Bureau and it's easy to see why. I should have done my research before giving these people my money!!!!!