Called on a Friday at 4:30 as Air Conditioning went out. Were not friendly was told someone would call in a half hour and it would cost $95 to come out. If they did some service the $95 would be waived and you pay for repair.
I made it home within 15-20 minutes and hit some reset buttons and the ac unit started to work. within ten minutes it went out again. I called back and it was now a few minutes past 5 pm. They advised it would be a emmergency call out and will cost $195 to come out and the charge is not waived beforfe any work is even done. I said i called at 4:30 and now that it is litterally minutes after 5pm you were still going to charge me the $195.
The girl on the other end just said "yes". I said this is not exactly how you advertise and how friendly you are and care about the customer and try to keep the prices down etc... The lady did not even respond.
I will never use that company again and would not suggest anyone else does. The best way to give them a reality check is by word of mouth of how they really do treat people. I hope this helps other people to make an informed decision and choose another company.
I did choose another company who charged me 2/3 of there original call out and fixed my ac in less than half an hour and did not charge me an exorbatant amount. I will use them again. I hope all you get is Air around your clock and your pocket book.
Air Around the Clock Reviews
Called on a Friday at 4:30 as Air Conditioning went out. Were not friendly was told someone would call in a half hour and it would cost $95 to come out. If they did some service the $95 would be waived and you pay for repair.
I made it home within 15-20 minutes and hit some reset buttons and the ac unit started to work. within ten minutes it went out again. I called back and it was now a few minutes past 5 pm. They advised it would be a emmergency call out and will cost $195 to come out and the charge is not waived beforfe any work is even done. I said i called at 4:30 and now that it is litterally minutes after 5pm you were still going to charge me the $195.
The girl on the other end just said "yes". I said this is not exactly how you advertise and how friendly you are and care about the customer and try to keep the prices down etc... The lady did not even respond.
I will never use that company again and would not suggest anyone else does. The best way to give them a reality check is by word of mouth of how they really do treat people. I hope this helps other people to make an informed decision and choose another company.
I did choose another company who charged me 2/3 of there original call out and fixed my ac in less than half an hour and did not charge me an exorbatant amount. I will use them again. I hope all you get is Air around your clock and your pocket book.