Accumetrics


Country United States
State Aruba
City San Diego
Address 3985 Sorrento Valley Blvd
Phone 800.643.1640
Website www.accumetrics.com

Accumetrics Reviews

  • Feb 12, 2016

BIG SCAM

Hi in reply to this post . I first did my ancestry report with 23andme .They recently took away their country of ancestries and just tell you regions , like Asia/Africa,Northern Europe and Southern Europe . So I saw after their ad for a special 70.00. I called and asked the receptionist if they can be more specific then 23 and me . They told me they definitely are . SO I went ahead and bought three.With taxes it came up to 180 something .

They also tell you that the info will be available to download in 2 weeks on their website and theie own PDF says they have tools on the site provided . 14 days went by . I decided to send an email because the receptionist told me 1 to 2 weeks.

I received an email advising me it takes 14 days .It was after the 14 days .I received my husbands . it said he was 80 percent italian and 10 percent northern european ad 10 percent middle easter. First he knows his mom is part spanish from spain . And these results are very typical for thinking what Italians are ...I also saw it was vague on a pdf ...with a map with dots that were not even correct . But anyways I thought ...wow they asked me in the paper when I submitted the results what all three etnicisties /countries thy were . If your suppose to tell me why am I telling you .Infact for my sister and my mom ...I just said multi racial ( which we are) I used also my sister married name . She is my full sister btw .

I am pretty sure if I said my husband was African he would of came back 80 percent african !!

Anyways I called their number . I also forgot my smart phones tapes callls when I was on the call .But the woman told me they do not do any type of DNA testing !!! And I have the wrong company . I said is this not via guard ? She said ,"yes " I said dont you know what your company offers ? I never swore at her . I spoke to this woman like I would anyone . But she did not like me telling her that and she hung up ! I called back a second time and she hung up . the third time . I said , " look here I am recording you . ANd then she told me it takes 3 weeks !" okay for a woman who did not even know her company does it she now says the time is 3 weeks. I told her that not onl was I told it was 2 by your receptionist but I have an email from you guys also saying 14 days . SHe then said that they do not give you your ancestry ..they just tell you your race !!!! What a joke they change what they say as they go along !!!!! Now who would not know their race !!!!

I spend some time back and forth calling till I spoke to someone and then a couple more emails and calls they finally sent my sister and mom;s ..

OKAY WHAT A JOKE !!!! THEY SAID MY SISTER WAS Polish !!! Omg her surname is Polishe because her husband is Polish !!!! then they said .By the way during those emails they even asked me what type of test I ordered . Even though I gave them the so called numbers for each they gave me

They said my mom was chinese and korean . hmmm lol her last name is chinese because her dad was half chinese

but he was also amerindean ( South american aboriginal ) ...and her mom was german /black and south asian

but according to them she is just Asian ...

It is a complete joke !!!! They are scammers!!! look at their facebook page they dont even see reviews of people calling them fraud.Rip off reports has alot of complaints about them ...even telling one man it was his child and after he paid child support for years he found out the child was not his...

I am saving all communications . I also have 23 and me . their report is such a blatant joke that you know its a scam .

And they say they do government reports!!! then they are scamming government agencies as well .!!!!

  • Aug 8, 2014

I sent away for a DNA collection kit to do an ancestry test. There are a lot of them out there, but this one was in Canada and I thought I would get faster and better service. I was very wrong. They advertise themselves as being able to give results quickly and efficiently..that is blatantly false. I received my package quickly, and sent off my oral swabs the same day. I e-mailed them as a follow-up, just to make sure they had received it. They replied they had. Great! Well, a week went by, and nothing. Two weeks. I e-mailed them back. Oh, it will just be a few more days. Now, it's been 3 weeks and I finally called them only to talk to the rudest, most unprofessional person ever. I had her on speaker and my sister couldn't believe how rude she was. I, for the record, was being polite.

She told me that because it was an ancestry test it would be available at the EARLIEST in another 2 weeks. Alright, whatever. I waited another 2 weeks. Nothing. Finally I called a few days later and they HAD my results for over a MONTH! This means that while I was on the phone with her, she not only lied to me about checking her computer, she was too lazy to even check after I got off the phone with her. I couldn't believe it but whatever. Send me my results please.

Well, the moment finally came and I opened an e-mail that disappointed. They didn't even send me a report! All I got was one page with a map on it and 2 circles indicating the countries of my ancestors. That is it. They don't say if there is any Neanderthal DNA, they don't give you a chart with the migrations of your ancestors. NOTHING! This was a total and utter waste of time and money. And worst of all, they won't give me my raw data so I can't figure out if what they told me is correct. For all I know they could have just made it up.

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